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Cromer Group Practice

GP Practice Data Administrator

The closing date is 10 December 2025

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Job summary

We are seeking a highly organised and detail-oriented Data Administrator to join our GP Practice team. This role is pivotal in ensuring accurate and efficient management of patient data and supporting clinical teams with patient care. The successful candidate will play a key role in preparing referrals, clinical coding, managing patient information requests, using reporting systems to monitor and manage patients with long-term conditions, and speaking to patients to help them access NHS services and digital tools such as the NHS App.

Main duties of the job

  • Referral Management Prepare and process patient referrals accurately using NHS e-Referral Service (eRS).

  • Clinical Coding Apply correct clinical codes to patient records in line with practice and NHS standards.

  • Data Management Maintain and update patient records securely and accurately within clinical systems.

  • Information Requests: Handle patient information requests (Subject Access Requests, insurance reports, etc.) in compliance with GDPR and confidentiality guidelines.

  • Reporting & Analytics Use reporting tools to identify and manage patients with specific conditions, supporting proactive care.

  • Patient Support Speak to patients and assist them in accessing NHS services and digital tools, including the NHS App.

  • Quality Assurance Ensure data integrity and compliance with NHS data standards and practice policies.

About us

Join a progressive, modern GP practice committed to delivering high-quality patient care through innovation and digital transformation. Youll work with a dynamic, supportive team in a friendly environment located close to the town and the beach, with onsite parking available for your convenience.

Details

Date posted

19 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1231-25-0005

Job locations

The Surgery

Mill Road

Cromer

Norfolk

NR27 0BG


Job description

Job responsibilities

We are seeking a highly organised and detail-oriented Data Administrator to join our GP Practice team. This role is pivotal in ensuring accurate and efficient management of patient data and supporting clinical teams with patient care. The successful candidate will play a key role in preparing referrals, clinical coding, managing patient information requests, using reporting systems to monitor and manage patients with certain conditions, and speaking to patients to help them access NHS services and digital tools such as the NHS App.

Job description

Job responsibilities

We are seeking a highly organised and detail-oriented Data Administrator to join our GP Practice team. This role is pivotal in ensuring accurate and efficient management of patient data and supporting clinical teams with patient care. The successful candidate will play a key role in preparing referrals, clinical coding, managing patient information requests, using reporting systems to monitor and manage patients with certain conditions, and speaking to patients to help them access NHS services and digital tools such as the NHS App.

Person Specification

Person Specification

Essential

  • Personal Attributes
  • Self-motivated and proactive.
  • Flexible and adaptable to changing priorities.
  • Strong problem-solving skills and ability to work independently.

Experience

Essential

  • Previous experience in a GP practice or healthcare setting.
  • Clinical Systems Experience: Proficiency in SystmOne and NHS e-Referral Service (eRS).
  • Digital Skills: Strong Microsoft Office skills (Teams, Excel, Word, Outlook) and ability to learn new systems quickly.
  • Knowledge of QOF: Understanding of Quality and Outcomes Framework and its impact on patient care.
  • Clinical Terminology: Familiarity with medical terminology and coding standards (Read/SNOMED).
  • Digital Transformation Awareness: Understanding of NHS digital initiatives and tools, including the NHS App.
  • Data Accuracy: High attention to detail and commitment to maintaining accurate records.
  • Organisational Skills: Ability to manage own workload, prioritise tasks, and meet deadlines under pressure.
  • Communication: Excellent verbal and written communication skills for liaising with patients and healthcare professionals.
Person Specification

Person Specification

Essential

  • Personal Attributes
  • Self-motivated and proactive.
  • Flexible and adaptable to changing priorities.
  • Strong problem-solving skills and ability to work independently.

Experience

Essential

  • Previous experience in a GP practice or healthcare setting.
  • Clinical Systems Experience: Proficiency in SystmOne and NHS e-Referral Service (eRS).
  • Digital Skills: Strong Microsoft Office skills (Teams, Excel, Word, Outlook) and ability to learn new systems quickly.
  • Knowledge of QOF: Understanding of Quality and Outcomes Framework and its impact on patient care.
  • Clinical Terminology: Familiarity with medical terminology and coding standards (Read/SNOMED).
  • Digital Transformation Awareness: Understanding of NHS digital initiatives and tools, including the NHS App.
  • Data Accuracy: High attention to detail and commitment to maintaining accurate records.
  • Organisational Skills: Ability to manage own workload, prioritise tasks, and meet deadlines under pressure.
  • Communication: Excellent verbal and written communication skills for liaising with patients and healthcare professionals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cromer Group Practice

Address

The Surgery

Mill Road

Cromer

Norfolk

NR27 0BG


Employer's website

http://www.cromergrouppractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cromer Group Practice

Address

The Surgery

Mill Road

Cromer

Norfolk

NR27 0BG


Employer's website

http://www.cromergrouppractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Lauren Goodchild

lauren.goodchild1@nhs.net

01263513148

Details

Date posted

19 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1231-25-0005

Job locations

The Surgery

Mill Road

Cromer

Norfolk

NR27 0BG


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