GP Assistant

Job summary

GPAs are expected to deliver a combination of the following requirements based on their level of skills and experience:

• Arranging appointments, referrals, tests and follow up appointments of patients.

• Completing simple clinical observations,investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy.

• Supporting the GP with immunisations, wound care.

• Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.

• Explaining treatment procedures to patients.

• Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff.

• Extracting information from clinical letters that needs coding; adding this to patient notes. Supporting with QOF reviews.

Main duties of the job

Running phlebotomy clinics, carrying out dipstick urine tests, ECG, blood pressure appointments.Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment

• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

• Anticipate barriers to communication and take action to improve communication

• Maintain effective communication within the organisational environment and with external stakeholders

• Act as an advocate for patients and colleagues

• Ensure awareness of sources of support and guidance (eg PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

About us

We are a busy coastal practice of 12,500 patients. We pride ourselves on high quality care to our patients and work in a supportive and collaborative working environment.

Our Team: We have four partner GPs, three salaried GPs.

Nurses and Healthcare Assistant's Our Nursing team plays a crucial role in patient care, from administering vaccines to managing chronic conditions.

Care Coordinatorsare trained to signpost the patients and to support and refer upon patients discharge from secondary care.