Job summary
We are delighted to offer a unique opportunity for a HCA to join our small, friendly team at Yorkleigh Surgery.
The Practice prides itself on creating a warm, welcoming environment for staff and patients. We provide quality clinical care to approximately 8000 patients and have worked to establish close connections within the local community, including nursing and residential homes, pharmacies, the District Nursing Team and other healthcare professionals.
We are also proud to be part of Central PCN, named 2023 PCN of the Year at the General Practice awards.
Main duties of the job
Actively partake in duties associated with general practice healthcare, in line with Practice policies and procedures. Which includes, but is not limited to:
- Dressings and wound care
- Long term condition reviews
- Opportunistic health promotion
- Venepuncture
- Stock monitoring
- Clinical administration
- Infection control tasks
About us
Our clinical team consists of two GP Partners, two salaried GPs, one Paramedic, two Practice Nurse's, one HCA and one Phlebotomist as well as the extended team of Pharmacists, Social Prescribers and First Contact Practitioners.
They are supported by a committed team of care navigators, administrative support and managerial team.
We are also a training practice with GP Registrars and Student Nurses on placement with us.
As a smaller team we have to work collaboratively to ensure we are achieving the high standards that we attain to and are providing care to our patients to be proud of. To encourage an ethos of us working together as a team, we arrange bi-monthly socials, have small gifts at special times of the year and have a big, post Christmas celebration.
Job description
Job responsibilities
To
support the practice nursing and administrative teams in the delivery of
clinical and administrative services, working as part of the practice
multi-disciplinary team, delivering care within their scope of practice to the entitled
patient population.
The Healthcare Assistant will deliver and assist
clinical staff in the provision of treatment, preventative care, health
promotion and patient education while also supporting the administrative team
on an as-required basis.
Job description
Job responsibilities
To
support the practice nursing and administrative teams in the delivery of
clinical and administrative services, working as part of the practice
multi-disciplinary team, delivering care within their scope of practice to the entitled
patient population.
The Healthcare Assistant will deliver and assist
clinical staff in the provision of treatment, preventative care, health
promotion and patient education while also supporting the administrative team
on an as-required basis.
Person Specification
Qualifications
Essential
- - Healthcare qualification (or working towards)
- - Phlebotomy certification
Desirable
- - Previous completion of the HCA care certificate
Clinical knowledge and skills
Essential
- - ECGs
- - Venepuncture
- - Patient health checks, including height, weight, BP, pulse
- - Chaperone procedure
- - Ability to record accurate clinical notes
- - Wound care/removal of sutures and staples
- - Excellent communication skills (written and oral)
- - Strong IT skills
- - Clear, polite telephone manner
- - Competent in the use of Office and Outlook
- - Clinical IT system user skills - SYSTMONE
- - Effective time management (planning and organising)
- - Ability to work as a team member and autonomously
- - Good interpersonal skills
- - Ability to follow clinical policy and procedure
- - Polite and confident
- - Flexible and cooperative
- - Motivated
- - Problem solver with the ability to process information accurately and effectively, interpreting data as required
- - High levels of integrity and loyalty
- - Sensitive and empathetic in distressing situations
- - Ability to work under pressure/in stressful situations
- - Able to communicate effectively and understand the needs of the patient
- - Commitment to ongoing professional development
- - Effectively utilise resources
- - Punctual and committed to supporting the team effort
Experience
Essential
- - Experience of working with the general public
- - Experience of working in a healthcare setting
- - Experience of working in a primary care environment
Person Specification
Qualifications
Essential
- - Healthcare qualification (or working towards)
- - Phlebotomy certification
Desirable
- - Previous completion of the HCA care certificate
Clinical knowledge and skills
Essential
- - ECGs
- - Venepuncture
- - Patient health checks, including height, weight, BP, pulse
- - Chaperone procedure
- - Ability to record accurate clinical notes
- - Wound care/removal of sutures and staples
- - Excellent communication skills (written and oral)
- - Strong IT skills
- - Clear, polite telephone manner
- - Competent in the use of Office and Outlook
- - Clinical IT system user skills - SYSTMONE
- - Effective time management (planning and organising)
- - Ability to work as a team member and autonomously
- - Good interpersonal skills
- - Ability to follow clinical policy and procedure
- - Polite and confident
- - Flexible and cooperative
- - Motivated
- - Problem solver with the ability to process information accurately and effectively, interpreting data as required
- - High levels of integrity and loyalty
- - Sensitive and empathetic in distressing situations
- - Ability to work under pressure/in stressful situations
- - Able to communicate effectively and understand the needs of the patient
- - Commitment to ongoing professional development
- - Effectively utilise resources
- - Punctual and committed to supporting the team effort
Experience
Essential
- - Experience of working with the general public
- - Experience of working in a healthcare setting
- - Experience of working in a primary care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
