Spinney Brook Medical Centre

Receptionist

Information:

This job is now closed

Job summary

We are a busy supportive team who work together to provide primary health care in Irthlingborough and surrounding villages.

To provide the best services to our patients we are recruiting a part time receptionist to support patients both face to face and over the phone. They will provide a positive and friendly image to patients and enjoy working as part of a close team.

Main duties of the job

The role is varied and includes all aspects of care navigation and administration. As part of the reception team you will be the first point of contact for all patietns.

A large part of the role involves using computers, so having basic skills would be an advantage however we will give you the information required and help you develop the skills you need to provide the best possible service to our patients.

Working predominantly as part of the reception team you need to be flexible and be able to work along side others as part of a team, for whom supporting each other is very important. The right candidate will work 26.25 hours per week over 5 days in a 2 week rolling shift pattern between 8 to 1.15 and 1.15 to 6.30.

You will be helping patients who are feeling unwell and are concerned about their health therefore you must be a caring, trustworthy person who has compassion and understanding.

About us

Since the 1970s we have been serving the people of Irthlingborough with their health needs. Over the years we have grown and now have 45 staff members assisting 11500 patients in Irthlingborough and the surrounding villages from two dedicated medical centers.

Details

Date posted

11 December 2023

Pay scheme

Other

Salary

£10.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1224-23-0008

Job locations

59 High Street

Irthlingborough

Northamptonshire

NN9 5GA


Woodford Medical Centre

13 Thrapston Road

Woodford

Kettering

Northamptonshire

NN14 4HY


Job description

Job responsibilities

See attachment for full job description.

The role involves guiding patient though their journey at the surgery, from helping them registering, booking appointments, arriving at the surgery, and sorting any follow up required, all whilst answering any questions along the way.

Job description

Job responsibilities

See attachment for full job description.

The role involves guiding patient though their journey at the surgery, from helping them registering, booking appointments, arriving at the surgery, and sorting any follow up required, all whilst answering any questions along the way.

Person Specification

Qualifications

Essential

  • Good Communication skills
  • Confidence using computers

Desirable

  • GCSE grade A to C in English and Maths

Experience

Desirable

  • Experience of working in a GP Practice
  • Experience working with EMIS Web
Person Specification

Qualifications

Essential

  • Good Communication skills
  • Confidence using computers

Desirable

  • GCSE grade A to C in English and Maths

Experience

Desirable

  • Experience of working in a GP Practice
  • Experience working with EMIS Web

Employer details

Employer name

Spinney Brook Medical Centre

Address

59 High Street

Irthlingborough

Northamptonshire

NN9 5GA


Employer's website

https://www.spinneybrookmedcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Spinney Brook Medical Centre

Address

59 High Street

Irthlingborough

Northamptonshire

NN9 5GA


Employer's website

https://www.spinneybrookmedcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Receptionist

Christina Lawrence

christina.lawrence@nhs.net

01933650593

Details

Date posted

11 December 2023

Pay scheme

Other

Salary

£10.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1224-23-0008

Job locations

59 High Street

Irthlingborough

Northamptonshire

NN9 5GA


Woodford Medical Centre

13 Thrapston Road

Woodford

Kettering

Northamptonshire

NN14 4HY


Supporting documents

Privacy notice

Spinney Brook Medical Centre's privacy notice (opens in a new tab)