Health Care Assistant with Reception/Admin duties

Job description

Job responsibilities

-Migrant patient registration checks, Urine dipstick testing, Phlebotomy.

-Provide lifestyle advice to patients making any necessary referrals within the Practice. Weight monitoring, Spirometry if trained, Domiciliary Bloods, ECG if trained, flu vaccination, -NHS Health Check, 24 hour BP Monitoring, Diabetes foot check, Learning Disability and Severe Mental Illness review if trained

-Perform a blood pressure check using a protocol.

-Perform mini-mental tests subject to competencies.

-Telephone patients for recalls.

-To be responsible for the correct maintenance and cleaning of surgical equipment if needed in accordance with current Health and Safety Practice Policies and Procedures.

-To be responsible for the ordering of medical supplies, maintaining stock; re-stocking of all clinical areas. To act as a chaperone as required to GPs and Practice Nurses.

-Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy

-To maintain an adequate amount of clinical supplies and health promotion materials as agreed with Senior Nurse/GPs and to restock all rooms as appropriate.

-To monitor vaccine fridge temperature and cleaning of the fridge when applicable

-Record patient data accurately, concisely and legibly and in a way that could be used as evidence in any legal proceeding.

-Be aware and maintain standards of Infection control.

-Instruct patient in appropriate techniques or tasks.

-To be aware of maintaining patient/client confidentiality at all times, unless the HCA has concerns with regard the personal safety/wellbeing of the patient/client or that of others. In these circumstances it is expected that the HCA will share the information with the registered nurse mentor or other appropriate health team member.

-Will not undertake any task or element of care until he/she has been assessed as competent by an appropriately trained registered nurse or doctor.

-To be aware of his/her boundaries of work to prevent harm to the patient, understand

the term Duty of Care and to always act in the best interests of the patient/client.

-To act in such a manner as to support the patient at all times and being mindful of the

need to reduce anxiety for the patient.

It is anticipated HCAs will develop skills in respecting patient/clients rights, preferences, choices, culture, identity, communication, Health and Safety and promoting health.

2. Administration and professional responsibilities

Participate in the administrative and professional responsibilities of the Practice team.

Ensure collection and maintenance of statistical information required for regular and ad hoc reports.

Attend and participate in Practice and clinical meetings as required.

Assist in formulation of Practice philosophy, strategy and policy.

Restocking and maintenance of clinical areas and consulting rooms

To create and send recall letters for clinics.

To assist in seasonal and special projects as requested e.g. flu campaign.

Ordering and display of Health Promotion materials

To use NHS net and check email daily.

To audit data when required e.g. use clinical audit to identify patients in need of reviews. To be able to operate Open Exeter to enable batch downloads for screening and

Immunization programme

To be able to follow Information Governance Guidelines. To be proficient at MS Office inc word and excel as a minimum.

Person Specification

Qualifications

Essential

• Basic literacy and numeracy skills
• Basic computer experience
• Qualified phlebotomist
• Clinical skills BP checks, weight monitoring health checks, BMI, urine dipstick

Desirable

• Ability to work with high patient turnover and a
• pressurized environment on a daily basis

Experience

Essential

• Experience working as a phlebotomist
• Experience working as a Health Care Assistant

Desirable

• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Merton Medical Practice

Address

12-17 Abbey Parade

Merton High Street

London

SW19 1DG

Employer's website

https://www.mertonmedical.com/ (Opens in a new tab)