Hollygreen Practice

Receptionist

The closing date is 22 August 2025

Job summary

As a receptionist you will be the first port of call for the practice and first impressions count. It is important that our patients get the the best patient experience when contacting or visiting the practice.

Main duties of the job

Meeting and greeting patients on reception and helping with the enquiries. Booking of appointments and managing the appointment system. Answering the phones, assisting our patients with requests and sign posting them to the most appropriate service.

Admin duties which require attention to detail and accuracy.

Maintaining patient confidentiality and accurate record keeping.

Admin tasks such as scanning on clinical documents, filing, word processing, handling test results, writing emails, taking messages for your team.

Adhering to practice policies and procedures

About us

We are strong, supportive friendly team of clinicians and admin staff who work across our three sites ensuring that we give our patients the best patient experience.

Details

Date posted

01 August 2025

Pay scheme

Other

Salary

£12.21 a year

Contract

Permanent

Working pattern

Part-time

Reference number

A1206-25-0002

Job locations

Goldthorpe Green

Goldthorpe

Rotherham

South Yorkshire

S63 9EH


The Hollygreen Practice

The Thurnscoe Centre

Thurnscoe

s63 0LT


Job description

Job responsibilities

In brief this includes:

* Answering the telephone and dealing with patients queries

* Booking and arriving patients in for their appointments with healthcare professionals

* Unlocking and preparing clinical rooms and ensuring they are stocked

* Support the day to day running of the practice in general

* Deal with people wishing to register with the practice

* Scan on hospital/clinic letters for patients and attach to medical records to ensure records are kept up to date

* Deal with medication requests and prescriptions

Job description

Job responsibilities

In brief this includes:

* Answering the telephone and dealing with patients queries

* Booking and arriving patients in for their appointments with healthcare professionals

* Unlocking and preparing clinical rooms and ensuring they are stocked

* Support the day to day running of the practice in general

* Deal with people wishing to register with the practice

* Scan on hospital/clinic letters for patients and attach to medical records to ensure records are kept up to date

* Deal with medication requests and prescriptions

Person Specification

Qualifications

Essential

  • Essential criteria
  • * Educated to GCSE, O Level or equivalent in English and Maths

Desirable

  • Desirable criteria
  • * ECDL Qualification

Experience

Essential

  • * Good standard of English both written and verbally * Good level of typing skills * Computer literate in the use of Microsoft Office packages * Experience of working in a multi-disciplinary team * Demonstrable commitment to professional development

Desirable

  • * RSA 3 Typing * Experience of clinical system, Systm One * NHS Experience
Person Specification

Qualifications

Essential

  • Essential criteria
  • * Educated to GCSE, O Level or equivalent in English and Maths

Desirable

  • Desirable criteria
  • * ECDL Qualification

Experience

Essential

  • * Good standard of English both written and verbally * Good level of typing skills * Computer literate in the use of Microsoft Office packages * Experience of working in a multi-disciplinary team * Demonstrable commitment to professional development

Desirable

  • * RSA 3 Typing * Experience of clinical system, Systm One * NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hollygreen Practice

Address

Goldthorpe Green

Goldthorpe

Rotherham

South Yorkshire

S63 9EH


Employer's website

https://www.hollygreenpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hollygreen Practice

Address

Goldthorpe Green

Goldthorpe

Rotherham

South Yorkshire

S63 9EH


Employer's website

https://www.hollygreenpractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Practice Manager

Amanda Berry

a.berry1@nhs.net

01709886490

Details

Date posted

01 August 2025

Pay scheme

Other

Salary

£12.21 a year

Contract

Permanent

Working pattern

Part-time

Reference number

A1206-25-0002

Job locations

Goldthorpe Green

Goldthorpe

Rotherham

South Yorkshire

S63 9EH


The Hollygreen Practice

The Thurnscoe Centre

Thurnscoe

s63 0LT


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