Job summary
Are you an experienced HR generalist looking for a high-impact role? We're seeking a confident and proactive Senior People & Operations Advisor to join our growing HR function and help deliver exceptional service across our practices.
In this newly created role, you'll work closely with managers and operational leads, managing a varied caseload, leading HR initiatives, and contributing to our wider people strategy. This role offers a unique opportunity to shape workforce sustainability, champion EDI, and support the development of a high-performing, collaborative culture.
Main duties of the job
Key responsibilities include:
Managing employee relations cases end-to-end
Leading on HR policy, process, and service development
Coordinating and delivering HR training for staff and managers
Supporting organisational change and strategic workforce planning
Driving our EDI agenda and contributing to the Workforce Sustainability Steering Group
Collaborating with our Communications Team to enhance internal engagement
Working Arrangements: This is a hybrid role with a requirement for at least 4 days per week in the office and regular travel to our practice sites.
About us
The Hurley Group is a prominent NHS healthcare provider based in London, established in 1969. It operates as a partnership led exclusively by practicing GPs, delivering patient-centered care across multiple locations in Central London, including areas like Harold Wood, Bexley, and Erith. With a dedicated team of over 400 employees, the group manages 12 GP practices, serving a diverse patient base.
Job description
Job responsibilities
The Senior People & Operations Advisor will be a key member of the HR
function, responsible for delivering high-quality, end-to-end operational HR
support while also contributing to the strategic goals of the Group. The role
requires a proactive, confident generalist who can operate independently,
take ownership of issues and follow them through to resolution, manage
complex casework, and drive forward improvements to HR processes. The
role will also take a leading role in the development, coordination, and
delivery of HR training to both staff and managers, and will contribute to the
Groups workforce sustainability agenda and equality, diversity, and inclusion
(EDI) initiatives.
Job description
Job responsibilities
The Senior People & Operations Advisor will be a key member of the HR
function, responsible for delivering high-quality, end-to-end operational HR
support while also contributing to the strategic goals of the Group. The role
requires a proactive, confident generalist who can operate independently,
take ownership of issues and follow them through to resolution, manage
complex casework, and drive forward improvements to HR processes. The
role will also take a leading role in the development, coordination, and
delivery of HR training to both staff and managers, and will contribute to the
Groups workforce sustainability agenda and equality, diversity, and inclusion
(EDI) initiatives.
Person Specification
Qualifications
Essential
- CIPD Level 5 or equivalent experience
- - Proven experience in an operational HR role at Advisor level or above
- - Strong knowledge of UK employment law and HR best practices
- - Experience managing ER cases end-to-end
- - Demonstrated ability to work independently and take full ownership of
- tasks
Desirable
- - CIPD Level 7 or willingness to work towards it
- - NHS or healthcare experience
Experience
Essential
Person Specification
Qualifications
Essential
- CIPD Level 5 or equivalent experience
- - Proven experience in an operational HR role at Advisor level or above
- - Strong knowledge of UK employment law and HR best practices
- - Experience managing ER cases end-to-end
- - Demonstrated ability to work independently and take full ownership of
- tasks
Desirable
- - CIPD Level 7 or willingness to work towards it
- - NHS or healthcare experience
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
