Non-Clinical Care Coordinator

Job description

Job responsibilities

The post holder will be required to:

This non-clinical role overall purpose is to facilitate safe and timely discharges ensuring for patients suffering from gambling harm and their affected others. The complexity of patients will vary and require differing levels of support and facilitation however the purpose of appropriately discharging the patients to a suitable environment will remain the focus of the role.

To support the MH Nursing:

To achieve a collaborative approach to discharge

Ensuring that the patient understands post-discharge plans and arrangements for continuing care such asonward care with the third sector.

Facilitate safe discharge by co-ordinating all appropriate procedures working in partnership with GPs, MH nurses, therapists, and outside agencies, ensuring that all plans are in place for the time of discharge.

Complete all documentation pertaining to onward referral.

The post holder will be responsible for the effective coordination of patient discharges throughout the PCGS.

Where issues arise these need to be escalated to the MH Team Leader

Work closely with the MH nursing team, NHS organisations GP and secondary care, the third sector and wider multi-disciplinary team members to deliver a high-quality patient focussed service.

To act as the key liaison person between the 3rd sector and patients onward care.

Attend weekly discharge meeting when required playing role in ensuring that discharges are effectively communicated on and planned, completing all clinical records and facilitating the completion of any relevant actions/document from such meetings.

Person Specification

Qualifications

Essential

• Has experience of discharge planning.
• Evidence of continuing professional development.
• Work experience in management and leadership roles.
• Educated to GCE/GCSE standard.
• RSA Stage II/NVQ Level 2 in Administration or equivalent.
• Good command of written English

Desirable

• Experience of successfully liaising with multi- disciplinary teams, including welfare, performance, and development experience of creating reports, and project plans.
• Experience of participating in service development and managing projects.
• Experience of working with a range of busy professionals in a changing environment
• A clear understanding of gambling related harm and the affects on family members and the wider community
• Demonstrate understanding of patient/client confidentiality.
• Experience in delivering excellent customer care.

Experience

Essential

• Experience of successfully liaising with multi- disciplinary teams, including welfare, performance, and development experience of creating reports, and project plans.
• Experience of participating in service development and managing projects.
• Experience of working with a range of busy professionals in a changing environment
• A clear understanding of gambling related harm and the effects on family members and the wider community
• Demonstrate understanding of patient/client confidentiality.
• Experience in delivering excellent customer care.
• Experience of effectively working with a team of people from different professions/backgrounds

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hurley Group

Address

Kennington Lane

London

SE11 4HJ

Employer's website

http://hurleygroup.co.uk/ (Opens in a new tab)