Job summary
We are
currently looking to recruit a Senior Administrator at our Tower Hamlet
Practices E14, on a permanent contract.
Working Days:
Monday- Saturday
Working Times:
To be agreed
Main duties of the job
The
successful candidates will demonstrate excellent interpersonal, organisational,
leadership skills. Applicants will also need to have excellent written and
verbal communication skills. Must be proficient in current office-based
Information Technology systems e.g. Office packages. You must be a team player
who is adaptable, flexible, self-motivated, show initiative, be assertive and
willing to learn. Applications are welcome from people with a disability. We
can make reasonable adjustments and offer support and advice in a variety of
ways throughout the application process. Equality of opportunity is our policy.
GP experience including the use of EMIS Web.
All
applications for this post need to make an online application.
Please note
that our vacancies may close before the advertised closing date if sufficient
suitable applicants are received.
About us
The Hurley Group is an NHS organisation that runs a number of GP practices, walk in and urgent care centres across London. We have been providing patient-centred care since 1969, working within some of the UKs most deprived communities.
Reception
Supervisor wanted for the Hurley Tower Hamlets Practices E14. The Hurley Group is an NHS organisation that runs a
number of GP practices, walk in and urgent care centres across London. We have
been providing patient-centered care since 1969; working within some of the
UKs most deprived communities
Job description
Job responsibilities
- To ensure all enquiries are handled efficiently, courteously and professionally.
- Having overall responsibility for ensuring e-referrals from locums are actioned. Ensuring task & referral pathways are up to date, and new information disseminated to all staff Accurate record keeping.
- Referral monitoring document, and recording stats and data for audit and evaluation
- Reconciliation of report details with invoices
- Preparing medical reports / records - including printing or photocopying of patient summaries. Recording receipt and dispatch of records/ reports via a spreadsheet tracker.
- Liaise with outside organisations
- Request results/ letters /notes/reports from other agencies as required
- Maintaining file of requests for medical reports of patients from outside agencies.
- Contemporaneous documentation following any patient contact onto electronic patient records
- To ensure that letters and reports are produced promptly. They are well laid out in order to maintain the efficient running of the service.
- Support with registration & deduction process
- Maintain office supplies and stock levels with accurate record keeping
- Coding clinical letters as per training.
- To provide cover for reception and administrative staff when required.
- Supporting managers in the recruitment process.
- Supporting the managers in complaint investigation and preparation.
Job description
Job responsibilities
- To ensure all enquiries are handled efficiently, courteously and professionally.
- Having overall responsibility for ensuring e-referrals from locums are actioned. Ensuring task & referral pathways are up to date, and new information disseminated to all staff Accurate record keeping.
- Referral monitoring document, and recording stats and data for audit and evaluation
- Reconciliation of report details with invoices
- Preparing medical reports / records - including printing or photocopying of patient summaries. Recording receipt and dispatch of records/ reports via a spreadsheet tracker.
- Liaise with outside organisations
- Request results/ letters /notes/reports from other agencies as required
- Maintaining file of requests for medical reports of patients from outside agencies.
- Contemporaneous documentation following any patient contact onto electronic patient records
- To ensure that letters and reports are produced promptly. They are well laid out in order to maintain the efficient running of the service.
- Support with registration & deduction process
- Maintain office supplies and stock levels with accurate record keeping
- Coding clinical letters as per training.
- To provide cover for reception and administrative staff when required.
- Supporting managers in the recruitment process.
- Supporting the managers in complaint investigation and preparation.
Person Specification
Qualifications
Essential
- GCSE or NVQ Level 3 or equivalent experience or above
- Experience of managing reception team
Experience
Essential
- PLEASE SEE ATTACHED JD FOR MORE INFORMATION
- Experience of managing staff rotas, preparing reports for senior management, running searches to support contract reporting requirements.
Person Specification
Qualifications
Essential
- GCSE or NVQ Level 3 or equivalent experience or above
- Experience of managing reception team
Experience
Essential
- PLEASE SEE ATTACHED JD FOR MORE INFORMATION
- Experience of managing staff rotas, preparing reports for senior management, running searches to support contract reporting requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
