Medical Secretary

Job description

Job responsibilities

1. To receive, open, date stamp and distribute both the Royal Mail and the daily hospital post to the scanning team, taking necessary actions regarding paperwork, correspondence and reports which require specific attention
2. To ensure that the generic email account is checked on a regular basis for incoming letters/reports/requests that may require urgent attention
3. To type all referral letters and associated correspondence for all doctors, ensuring that urgent letters are dealt with in order of priority and in accordance with practice referral protocol. To further ensure that all letters are spell checked and then re-read for accuracy of content and gramma
4. To process referrals through the e-RS system and deal with any associated patient queries
5. To type all other letters and correspondence as required by the Managing Partner
6. To assist in managing the Petty Cash Account, meticulously recording all transactions, maintaining an accurate balance of cash and to maintain the petty cash flow by presenting the accounts and requests for top-up cash from the Deputy Practice Manager. To further ensure that the petty cash is securely and safely locked away and that access to it is limited to those authorised
7. To pay in cheques and cash to the practice cash accounts, preparing accurate records of all transactions and further ensuring the security of cash inside and outside of the practice
8. To prepare and ensure that outgoing post is ready in time to meet the last available Royal Mail collection time before the end of the working day
9. To process incoming insurance reports, car badge applications, DSS benefits and requests from solicitors in accordance with the practice protocol
10. To order refreshments and prepare rooms for meetings
11. The administration of the home BP monitor system, making appointments, sending information to patients and recording payments.
12. To manage the safeguarding spreadsheet, ensuring it kept up to date and alerts added onto patient records as necessary
13. To attend bi-monthly safeguarding meetings externally and ensure processes are in place
14. To take meeting minutes of meetings as required
15. To organise and distribute Monday lunchtime meeting schedule every 6 months
16. To organise bookings of the meeting room ensuring that the Deputy Practice Manager is kept informed of all bookings made and that the room is prepared for meetings
17. To ensure that supplies of tea/coffee/milk etc are replenished as necessary and that lunch is purchased for educational sessions or other meetings as requested
18. Perform other reception and clerical duties from time to time as required by the needs of the service

Person Specification

Qualifications

Essential

• GCSE in Maths and English grade 4 or above (or equivalent) are essential
• Customer service experience
• Excellent communication skills
• Knowledge of email, Microsoft Office packages
• Previous Medical Secretary experience

Desirable

• Knowledge of EMIS Web and previous Medical Secretary experience in a GP surgery

Employer details

Employer name

The Crown Medical Centre

Address

Venture Way

Taunton

Somerset

TA2 8QY

Employer's website

https://www.crownmedicalcentre.co.uk/ (Opens in a new tab)