Job responsibilities
Pharmacy
Technician in a general practice organisation has the following key
responsibilities in relation to delivering health services.
There
may be, on occasion, a requirement to carry out other tasks; this will be
dependent upon factors such as workload and staffing levels:
a.
Work as part of a multi-disciplinary team in a patient facing role to clinically
assess and treat patients using their expert knowledge of medicines for
specific disease areas
b.
Be
a prescriber, or completing training to become a prescriber, and work with
and alongside the general practice team
c.
Be
responsible for the care management of patients with chronic diseases and
undertake clinical medication reviews to proactively manage people with
complex polypharmacy, especially the elderly, people in care homes, those
with multiple co-morbidities (in particular frailty, COPD and asthma) and
people with learning disabilities or autism (through STOMP Stop Over
Medication Programme)
d.
Provide
specialist expertise in the use of medicines whilst helping to address both
the public health and social care needs of patients at organisation and to
help in tackling inequalities
e.
Provide
leadership on person-centred medicines optimisation (including ensuring
prescribers in the practice conserve antibiotics in line with local
antimicrobial stewardship guidance) and quality improvement, whilst
contributing to the quality and outcomes framework and enhanced services
f.
Through
structured medication reviews, support patients to take their medications to
get the best from them, reduce waste and promote self-care
g.
Have
a leadership role in supporting further integration of general practice with
the wider healthcare teams (including community and hospital pharmacy) to
help improve patient outcomes, ensure better access to healthcare and help
manage general practice workload
h.
Develop
relationships and work closely with other pharmacy professionals across the
wider health and social care system
i.
Take
a central role in the clinical aspects of shared care protocols, clinical
research with medicines, liaison with specialist pharmacists (including
mental health and reduction of inappropriate antipsychotic use in people with
learning difficulties), liaison with community pharmacists and
anticoagulation
j.
Have
access to appropriate clinical supervision.
k.
To act as the point of contact for all medicine related matters, establishing
positive working relationships
l.
To
consult patients within defined levels of competence and independently
prescribe acute and repeat medication
m.
To
receive referrals and directed patients from triage services and other
clinicians
n.
To
receive and resolve medicines queries from patients and other staff
o.
To
provide medication review services for patients in the practice and during
domiciliary visits to the local nursing home
p.
To
manage a caseload of complex patients
q.
To
manage a therapeutic drug monitoring system and the recall of patients taking
high risk drugs, i.e., anticoagulants, anticonvulsants and DMARDs etc.
r.
To
deliver long term conditions clinics and home visits particularly for
patients with complicated medication regimes and prescribe accordingly
s.
To
provide pharmaceutical consultations to patients with long term conditions as
an integral part of the multidisciplinary team
t.
To
review medications for newly registered patients
u.
To
improve patient and carer understanding of confidence in and compliance with
their medication
v.
To
encourage cost-effective prescribing throughout the organisation
w.
To
implement and embed a robust repeat prescribing system
x.
To
provide advice and answer medication related queries from patients and staff
y.
To
organise and oversee the organisations medicines optimisation systems
including the repeat prescribing and medication review systems
z.
To
improve the quality and effectiveness of prescribing through clinical audit
and education to improve performance against NICE standards and clinical and
prescribing guidance.
aa. To develop yourself and the role
through participation in clinical supervision, training and service redesign
activities
bb. To ensure appropriate supervision of
safe storage, rotation and disposal of vaccines and drugs. To apply
infection-control measures within the practice according to local and
national guidelines
cc. To provide subject matter expertise on
medication monitoring, implementing and embedding a system
dd. To support clinicians with the
management of patients suffering from drug and alcohol dependencies
ee.To actively signpost patients to the
correct healthcare professional
ff.
To
manage a caseload of complex patients and potential care institutions and to
provide advice for the GP management of more complex patients or areas such
as addictive behaviours, severe mental illness or end of life care
gg. To review the latest guidance ensuring
the organisation conforms to NICE, CQC etc.
hh. To provide targeted support and
proactive reviews for vulnerable, complex patients and those at risk of
admission and re-admission to secondary care
ii.
To
handle prescription queries and requests directly
jj.
To
provide proactive leadership on medicines and prescribing systems to the organisation,
patients and their carers
kk. To support in the delivery of enhanced
services and other service requirements on behalf of the organisation
ll.
To
participate in the management of patient complaints when requested to do so
and participate in the identification of any necessary learning brought about
through clinical incidents and near-miss events
mm.
To
undertake all mandatory training and induction programmes
nn. To contribute to and embrace the
spectrum of clinical governance
oo. To attend a formal appraisal with your
manager at least every 12 months. Once a performance/training objective has
been set, progress will be reviewed on a regular basis so that new objectives
can be agreed
pp. To contribute to public health
campaigns (e.g., COVID-19 or flu clinics) through advice or direct care
qq. To maintain a clean, tidy, effective
working area at all times.