Receptionist/Care Navigator

Job summary

Whitefield Health Care is a busy GP practice with a practice size of 4000 patients who is seeking one additional member of staff to work within the surgery as a care navigator/receptionist

THE POST IS FOR 16 HOURS per week PRACTICE working hours are between 08.00-18.30pm on Monday and Tuesday.

You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies. Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required. Previous experience of working in General Practice or NHS setting or similar job setting would be preferable but full training and support would be offered to the successful applicant. Applicants must be flexible and able to cover for any holidays and sickness

Although the position is mainly at Whitefield Health Care, within Yarnspinners, there may be an occasion where you work across at our linked practice in Accrington, and transport would be organised.

Main duties of the job

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the office manager, dependent on current and evolving practice workload and staffing levels please see attached job description for further details of job role.

About us

The practice is part of Pendle West PCN

Our clinical team currently includes GPs, Advanced Nurses Practitioners, Clinical Pharmacists, Practice Nurses and phlebotomists.

We have a strong and friendly team atmosphere and our focus is on team working, continuous development and wellbeing.