Job summary
If you enjoy working with data and get a kick out of getting everything neatly sorted and coded but also care about the people behind the numbers, then this is the job for you.
This interesting role was created specifically to support our clinical teams, focusing on supporting our care for patients with Long Term Conditions like diabetes, asthma and COPD. You will also be responsible for ensuring that the medical records of our patients are kept accurate and clinically safe. Our clinicians will be able to practice safely, knowing that the data they are working with is of the highest quality and accuracy.
You will be part of a team responsible for identifying those that do not attend their long-term condition reviews and encouraging them to access a crucial part of their proactive care. In addition to this the appointed person will support the safe prescribing of high-risk drugs by ensuring that patients on high-risk medications receive their regular monitoring reviews thus ensuring the prescribing of their drugs remains safe and the supply of their medication uninterrupted.
Main duties of the job
Clinical Coding
Identify relevant clinical information contained in patient correspondence
Code or free text the clinical information on to the patient record
Deal with queries relating to coding
Records Management
Sorting patient records and letters in preparation for summarising
Reviewing medical records and producing an accurate summary of the patients medical history.
Read coding the information into the practice clinical system
Monitoring progress of notes summarising against practice targets
Long Term Condition Invitation
Coordinate the practice system for inviting patients for appointments for their annual health reviews and medication monitoring.
Send invites and reminders ensuring most vulnerable patient groups are prioritised.
Work with other teams to ensure their caseloads are known and being worked through.
Feed into the practice safety monitoring for those with overdue or missed reviews.
Statutory and Contractual Support
Managing requests for information, reports and returns relating to contractual and statutory obligations
Responding to any other reasonable statutory and contractual support request
About us
An exciting opportunity has arisen for an accomplished and highly motivated administrator. We are looking for someone with to join our 5 strong GP partnership in our well-established practice based in recently built premises.
You will be part of our forward thinking team to share our vision, willingness and drive to adapt to changes within the NHS.
We are a thriving practice with 14,000+ patients. You will be supported by a fantastic team including an experienced practice management team, 5 partners, 5 salaried and 1 retainer GPs, a strong and skilled nursing team, pharmacy team and mental health team and experienced frontline administrative staff. The practice is also supported by an embedded PCN team of pharmacists.
Job description
Job responsibilities
The appointed person will work within multi-disciplinary teams including the reception and admin teams and our pharamcy technician. The team is also directly supported by a GP, Practice Nurse and a Manager. However, it will suit someone who relishes responsibility and indepedant working.
If you have a desire to make a real difference to those living with Chronic Disease, want to work as part of a dynamic multi-disciplinary team and have an aptitude to learn we would love to hear from you.
Experience of working with patients and with SystmOne (clinical system) would be an advantage but is not essential. If you have experience working with the public and operating information systems, this experience is valuable and we would still encourage you to apply.
We are fairly flexible with regards to hours and welcome applications from those looking for both full-time and part-time hours. We will work with the best candidate(s) to agree the right working patterns.
We welcome anyone wanting an informal conversation or a visit to the practice to explore this opportunity before committing to an application.
Job description
Job responsibilities
The appointed person will work within multi-disciplinary teams including the reception and admin teams and our pharamcy technician. The team is also directly supported by a GP, Practice Nurse and a Manager. However, it will suit someone who relishes responsibility and indepedant working.
If you have a desire to make a real difference to those living with Chronic Disease, want to work as part of a dynamic multi-disciplinary team and have an aptitude to learn we would love to hear from you.
Experience of working with patients and with SystmOne (clinical system) would be an advantage but is not essential. If you have experience working with the public and operating information systems, this experience is valuable and we would still encourage you to apply.
We are fairly flexible with regards to hours and welcome applications from those looking for both full-time and part-time hours. We will work with the best candidate(s) to agree the right working patterns.
We welcome anyone wanting an informal conversation or a visit to the practice to explore this opportunity before committing to an application.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Competent in MS Outlook, Word and especially Excel
Desirable
- Previous experience in General Practice Administration
- Experience of using TPP SystmOne
Experience
Essential
- Key skills needed for this role
- Computer literacy - Able to work with computer systems and extract the relevant information
- Organisation - Able to organise, schedule and allocate work to meet deadlines
- Effective communication - Able to communicate effectively with a diverse patient population
- Teamwork and interpersonal skills - Able to integrate into a multi-disciplinary team
- Problem solving Able to solve problems using own initiative
- Diligence Able to remain focused, identify errors and correct them
- Completer / Finisher Able to get the job done
- Improvement focused Ability to identify and remove inefficiencies in a process
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Competent in MS Outlook, Word and especially Excel
Desirable
- Previous experience in General Practice Administration
- Experience of using TPP SystmOne
Experience
Essential
- Key skills needed for this role
- Computer literacy - Able to work with computer systems and extract the relevant information
- Organisation - Able to organise, schedule and allocate work to meet deadlines
- Effective communication - Able to communicate effectively with a diverse patient population
- Teamwork and interpersonal skills - Able to integrate into a multi-disciplinary team
- Problem solving Able to solve problems using own initiative
- Diligence Able to remain focused, identify errors and correct them
- Completer / Finisher Able to get the job done
- Improvement focused Ability to identify and remove inefficiencies in a process
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
