Surgery Manager

Job summary

Reporting to the Practice Manager, the postholder will take responsibility for managing the reception area, leading and motivating a team of hardworking and friendly receptionists, ensuring we continue to deliver an excellent service to our patients.

Main duties of the job

The role is interesting and varied and responsibilities include the management of staff and their rotas, in addition to being the first point of contact for the maintenance of the buildings. You will liaise closely with the practice manager, the doctors, nursing and administrative teams and ensure the surgery is CQC compliant. The successful candidate will ensure best practice is implemented consistently through training and communicating clearly across the team. You will be expected to work alongside the team, providing patient support on the telephone and reception front desk.

Our ideal candidate will be able to demonstrate that they have the required skills for the role and whilst experience as a GP Surgery Manager or background in healthcare is desirable, training will be given to the right person. This role offers an exciting opportunity for either a proficient manager or an ambitious individual seeking to gain further experience in a management role in general practice.

We encourage continued professional development through online learning, annual appraisals and pay reviews and offer an excellent NHS Pension.

Shifts commence at 8:00 to 13:30 and 13:00 to 18:30 with the option to cover some late evening surgeries (up to 20:00) plus occasional Saturday mornings. Some flexibility for this role is important as you many need to carry out extra hours to cover annual leave and other absences as well as changing hours at short notice to ensure reception cover at all times.

About us

We are a busy and well performing rural dispensing GP Practice, operating over two sites on the outskirts of Newbury, within 15 minutes drive of each other and easily accessed from the A4, M4, and A34. We are looking to recruit a Surgery Manager to help run both surgery sites, Kintbury, and Woolton Hill.