Job summary
Job
Title: Administrator
Responsible
to: Admin Lead
Pay: £12.50 - £13.33 Dependent on experience
Hours: 30 hours per week over 4 days (Monday, Tuesday, Thursday and Friday)
Contract
Duration:
To provide comprehensive
administrative and business support to the Practice team, ensuring the smooth
day-to-day running of the office, including managing supplies, equipment, and
other resources. You will handle a variety of tasks, including
maintaining accurate patient
records, processing information, and ensuring data is up-to-date and readily
accessible. You will support patient care by managing patient recalls, data
processing, emails, online queries, referrals, and
other patient-related tasks. You will contribute to the practice's quality and
performance by monitoring data, supporting quality initiatives, and ensuring
compliance with relevant guidelines whilst undertaking tasks like preparing
reports, managing patient waiting lists, and supporting the practice's QOF
(Quality and Outcomes Framework) strategy.
Main duties of the job
Culling and sorting patient records and letters in preparation for
summarising and/or digitalising
Reviewing medical records and producing an accurate summary of the
patients medical history.
Process incoming documentation to the practice in all formats
Summarising information into the practice clinical system using
appropriate Read Codes (Snomed)
Auditing data collection standards in the practice
Filing and retrieving paperwork
Accurate and efficient organising and filing of paper medical records, ensuring that
records are available in the instances of urgent consultation
Complete patient referrals for further care by either using ERS or the
process identified on the practice SOP
Ensure appropriate clinical action is taken on the
recommendation/request of other care providers e.g. Hospitals
Ensure that Recall systems are well maintained and that patients are
invited for review in line with practice recall systems via appropriate methods
To support the practice in achieving exceptional standards against the Quality
and Outcomes Framework
To ensure that patients medical records are clearly structured and
organised
To process Subject Access Requests within required timeframes ensuring
appropriate information is redacted
Invoicing and ensuring payments for Non-NHS administrative work
To take minutes or practice meetings
Ensure that safeguarding information is escalate to the appropriate
persons
About us
Market Surgery is delighted to be advertising
for a Primary Care Administrator to join our practice. We are a modern forward thinking practice
based in Wath-Upon-Dearne, Rotherham. Our practice benefits from excellent transport links and is
easily accessible from the surrounding areas of Rotherham, Barnsley, Doncaster
and Sheffield. Our clinical
system is TPP SystmOne.
We provide excellent care to 12,500 local residents from our modern purpose built premises. We consistently
achieve 98%+ in our QOF, 95% positive feedback in Friends and Family Tests, and
our patient satisfaction scores are above CCG and National averages in every
respect
Staffing is considered our biggest asset and
we offer our staff what we believe to be an extremely competitive package in
reflection of their hard work. We believe that staff working in Primary care
should receive the same Terms and Conditions as our colleagues in Secondary
Care. As such Market Surgery is committed to following the Agenda for Change
terms and conditions. This means you will receive a competitivemarketsalary,
annual leave entitlement, maternity/paternity cover and much
more.
Please note that due to practice policy, if you are
currently a registered patient of Market Surgery, upon successful appointment
to the role, you will be required to register yourself and your immediate
family, with an alternative GP practice.
Job description
Job responsibilities
Culling and sorting patient records and letters in preparation for
summarising and/or digitalising
Reviewing medical records and producing an accurate summary of the
patients medical history.
Process incoming documentation to the practice in all formats
Summarising information into the practice clinical system using
appropriate Read Codes (Snomed)
Auditing data collection standards in the practice
Filing and retrieving paperwork
Accurate and efficient organising and filing of paper medical records, ensuring that
records are available in the instances of urgent consultation
Ensure correspondence, reports, results etc. are stored/ filed in
correct records
Ensure paper records are kept neat
and tidy with patient information
Complete patient referrals for further care by either using ERS or the
process identified on the practice SOP
Ensure appropriate clinical action is taken on the
recommendation/request of other care providers e.g. Hospitals
Ensure that Recall systems are well maintained and that patients are
invited for review in line with practice recall systems via appropriate methods
To support the practice in achieving exceptional standards against the Quality
and Outcomes Framework
To ensure that patients medical records are clearly structured and
organised
o
Problems
o
Summary Care Record
o
Vaccinations and Immunisations
To process Subject Access Requests within required timeframes ensuring
appropriate information is redacted
Invoicing and ensuring payments for Non-NHS administrative work
To take minutes or practice meetings
Ensure that safeguarding information is escalate to the appropriate
persons
Job description
Job responsibilities
Culling and sorting patient records and letters in preparation for
summarising and/or digitalising
Reviewing medical records and producing an accurate summary of the
patients medical history.
Process incoming documentation to the practice in all formats
Summarising information into the practice clinical system using
appropriate Read Codes (Snomed)
Auditing data collection standards in the practice
Filing and retrieving paperwork
Accurate and efficient organising and filing of paper medical records, ensuring that
records are available in the instances of urgent consultation
Ensure correspondence, reports, results etc. are stored/ filed in
correct records
Ensure paper records are kept neat
and tidy with patient information
Complete patient referrals for further care by either using ERS or the
process identified on the practice SOP
Ensure appropriate clinical action is taken on the
recommendation/request of other care providers e.g. Hospitals
Ensure that Recall systems are well maintained and that patients are
invited for review in line with practice recall systems via appropriate methods
To support the practice in achieving exceptional standards against the Quality
and Outcomes Framework
To ensure that patients medical records are clearly structured and
organised
o
Problems
o
Summary Care Record
o
Vaccinations and Immunisations
To process Subject Access Requests within required timeframes ensuring
appropriate information is redacted
Invoicing and ensuring payments for Non-NHS administrative work
To take minutes or practice meetings
Ensure that safeguarding information is escalate to the appropriate
persons
Person Specification
Qualifications
Desirable
- Medical Terminology (AMSPAR Level 2 or 3)
- (It is expected that candidates without these essential qualifications will undertake training and assessment prior to successful completion of their probationary period)
Personal Attributes
Essential
- Proven communication and interpersonal skills
- Self-directed practitioner
- Highly motivated
- Flexibility
- Enthusiasm
- Team player
- Organised and reliable
Knowledge and Skills
Essential
- IT literate (including all Microsoft packages)
- Good standard of education
- (maths and English GCSE or equivalent)
- Articulate and excellent communication skills (verbal and written)
- Accuracy in typing
- Speed in reading and typing documents
- Independently working without supervision
Desirable
- SystmOne user trained
- Redaction of medical records
- Production of Subject Access Requests
Experience
Essential
- Proficient in dealing with patients/customers over the phone
- Liaising with different stakeholders
- Working to deadlines
- Experience supporting QOF delivery
- Summarising medical records
- Coding medical records
- Worked in a medical environment
Desirable
- Experience of SystmOne
- Involvement in audits or service development
- Minimum 1 year experience in General Practice or Primary Care
Person Specification
Qualifications
Desirable
- Medical Terminology (AMSPAR Level 2 or 3)
- (It is expected that candidates without these essential qualifications will undertake training and assessment prior to successful completion of their probationary period)
Personal Attributes
Essential
- Proven communication and interpersonal skills
- Self-directed practitioner
- Highly motivated
- Flexibility
- Enthusiasm
- Team player
- Organised and reliable
Knowledge and Skills
Essential
- IT literate (including all Microsoft packages)
- Good standard of education
- (maths and English GCSE or equivalent)
- Articulate and excellent communication skills (verbal and written)
- Accuracy in typing
- Speed in reading and typing documents
- Independently working without supervision
Desirable
- SystmOne user trained
- Redaction of medical records
- Production of Subject Access Requests
Experience
Essential
- Proficient in dealing with patients/customers over the phone
- Liaising with different stakeholders
- Working to deadlines
- Experience supporting QOF delivery
- Summarising medical records
- Coding medical records
- Worked in a medical environment
Desirable
- Experience of SystmOne
- Involvement in audits or service development
- Minimum 1 year experience in General Practice or Primary Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
