Receptionist/Admin Officer

Job description

Job responsibilities

To ensure that patients are assisted courteously, efficiently and with empathy, and to support other members of the practice team in order that we may provide a caring and efficient service to the patients.

To act as the first point of call for patients at the practice; receiving and directing them, answering their enquiries.

Person Specification

Experience

Essential

• Previous reception or call centre experience Experience working in a environment with direct contact with the public Experience with database systems

Desirable

• Experience in a GP Practice or Health Care Organisation

Qualifications

Essential

• Computer literate Ability to use Microsoft Office programs (Word & Excel) Ability to file accurately Education to GCSE level, NVQ level 2 (or equivalent) Administrative qualification

Desirable

• Knowledge of clinical databases including EMIS Web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grovelands & Grenoble Medical Centre

Address

1 Grovelands Road

Palmers Green

London

N13 4RJ

Employer's website

https://www.gpdoctor.co.uk/ (Opens in a new tab)