Job summary
St Marys Surgery is a well-established and large inner-city practice serving some of the most diverse communities in the South of England. Like most GP practices, it is crucial that we work hard to prioritise and triage patient demand and to stream and signpost patients effectively in order to maximise the impact of our finite service resources. We continue to develop and refine our clinical model and have a growing multi-professional team including Advanced Practitioners, Clinical Pharmacists and a range of other skilled practitioners. Matching patient need to appropriate service response is key.
To achieve this we have adopted a Triage Coordinator or TC model whereby an experienced member of our GP team undertakes an oversight function for the "front end" of our practices' urgent and on-day services.
Main duties of the job
- Providing our well-trained reception team with clinical advice for signposting or booking patients,
- Providing on-hand supervision for our ANP and other non-medical workforce,
- Providing initial review of patients via telephone to inform triage outcomes
- Generally overseeing the front end of our GP practice urgent and on-day operations
- Our TC may occasionally review patients face to face to inform initial assessment.
About us
St Marys Surgery is a well-established and large inner-city practice serving some of the most diverse communities and deprived neighbourhoods in the South of England. Working at St Marys you will make a real difference in peoples lives.
We are a training practice and lead practice within our PCN.
We prioritise staff wellbeing and development and offer regular scheduled training and supervision. Specific training on our protocols, local pathways, services and processes will be provided for this role.
Details
Date posted
06 November 2023
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A1132-23-0008
Job locations
1 Johnson Street
Southampton
SO14 1LT
Employer details
Employer name
St Marys Surgery
Address
1 Johnson Street
Southampton
SO14 1LT
Employer's website
https://www.stmaryssurgery.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
