Broomfield Park Medical Centre

Medical Administrator

The closing date is 03 June 2025

Job summary

Broomfield Park Medical Centre, based on the outskirts of the City Centre, have an exciting opportunity to join an established team of eight administrators to enhance patient care within the practice. The person will be responsible for co-ordinating annual patient health checks, QOF administration, assisting the prescriptions co-ordinator (see job description for further details).

Main duties of the job

This role is mainly administrative with most patient contact being over the telephone. You will be running searches on the clinical system to find patients to call in for tests/appointments as necessary. This work correlates with QOF requirements. You will use various software systems to contact the patients. You will be inputting data on to the clinical system. You will be able to use your own initiative to organise your particular area of work.

About us

Broomfield Park Medical Centre operate from purpose built premises and our branch site is University of Warwick Health Centre. We have 19,500 patients across both sites. We are one of the largest practices in the City.

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

A1115-25-0000

Job locations

Spon End

Coventry

CV1 3HQ


Job description

Job responsibilities

Main Duties and Responsibilities

  • Responsible for co-ordinating annual patient health checks and investigations communicating with other team members as necessary.
  • Supporting and promoting QOF administration
  • Assisting Prescriptions Coordinator when necessary.
  • Inputting data correctly onto the clinical system ensuring optimum quality.
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records as necessary.
  • Coding and logging relevant information in EMIS.
  • Providing cover for registering new and removing inactive patients.
  • General office administration.

Other Duties

  • To support health campaigns being run by NHS Coventry as appropriate.
  • To conduct simple audits as directed by the medicines management team that are of interest to the CCG/Area Team
  • To attend mandatory training sessions as directed by the medicines management team basis and to attend ad hoc sessions as advised.
  • To share best practice with other practices and encourage collaborative working.
  • To liaise with MMT leads and act as the link person between the medicines management team and the practice.
  • To collate and record data as advised by the medicines management team to measure progress.
  • To oversee patient access
  • To assist with prescriptions at the University of Warwick Health Centre (branch site) during the initial few days of registration around early October
  • The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures.
  • The post-holder will support the equality, diversity and rights of patients, carers and colleagues.
  • The post-holder will participate in any training programme implemented by the practice as part of this employment.
  • The post-holder will strive to maintain quality within the practice.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Job description

Job responsibilities

Main Duties and Responsibilities

  • Responsible for co-ordinating annual patient health checks and investigations communicating with other team members as necessary.
  • Supporting and promoting QOF administration
  • Assisting Prescriptions Coordinator when necessary.
  • Inputting data correctly onto the clinical system ensuring optimum quality.
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records as necessary.
  • Coding and logging relevant information in EMIS.
  • Providing cover for registering new and removing inactive patients.
  • General office administration.

Other Duties

  • To support health campaigns being run by NHS Coventry as appropriate.
  • To conduct simple audits as directed by the medicines management team that are of interest to the CCG/Area Team
  • To attend mandatory training sessions as directed by the medicines management team basis and to attend ad hoc sessions as advised.
  • To share best practice with other practices and encourage collaborative working.
  • To liaise with MMT leads and act as the link person between the medicines management team and the practice.
  • To collate and record data as advised by the medicines management team to measure progress.
  • To oversee patient access
  • To assist with prescriptions at the University of Warwick Health Centre (branch site) during the initial few days of registration around early October
  • The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures.
  • The post-holder will support the equality, diversity and rights of patients, carers and colleagues.
  • The post-holder will participate in any training programme implemented by the practice as part of this employment.
  • The post-holder will strive to maintain quality within the practice.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Person Specification

Experience

Essential

  • Experience of working alone or as part of the team
  • Excellent proven administrative experience/qualifications
  • Good IT experience/skills
  • Experience of speaking to people at all levels
  • Having a keen eye for detail
  • Experience working within a GP practice, hospital, dentist or pharmacy

Desirable

  • Experience of working with GP clinical systems or similar
  • Experience of working alongside healthcare professionals

Qualifications

Essential

  • Educated to at least a GCSE level including Maths and English (or equivalent).
  • Experience working within a GP practice, hospital, dentist or pharmacy environment, ideally in a similar role.
  • Ability to prioritise and time manage own workload.
  • Good IT skills
  • Excellent communication skills including verbal and written.
  • Ability to be flexible and adjust to changing service requirements.
  • Confident and pleasant telephone manner.

Desirable

  • Experience working with GP Clinical Systems for example: EMIS Web, INPS Vision.
  • Medication knowledge
  • Knowledge of role of other healthcare professionals.
  • Good numerical skills.
  • Willingness to travel to our partner surgeries within Coventry as and when needed
Person Specification

Experience

Essential

  • Experience of working alone or as part of the team
  • Excellent proven administrative experience/qualifications
  • Good IT experience/skills
  • Experience of speaking to people at all levels
  • Having a keen eye for detail
  • Experience working within a GP practice, hospital, dentist or pharmacy

Desirable

  • Experience of working with GP clinical systems or similar
  • Experience of working alongside healthcare professionals

Qualifications

Essential

  • Educated to at least a GCSE level including Maths and English (or equivalent).
  • Experience working within a GP practice, hospital, dentist or pharmacy environment, ideally in a similar role.
  • Ability to prioritise and time manage own workload.
  • Good IT skills
  • Excellent communication skills including verbal and written.
  • Ability to be flexible and adjust to changing service requirements.
  • Confident and pleasant telephone manner.

Desirable

  • Experience working with GP Clinical Systems for example: EMIS Web, INPS Vision.
  • Medication knowledge
  • Knowledge of role of other healthcare professionals.
  • Good numerical skills.
  • Willingness to travel to our partner surgeries within Coventry as and when needed

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Broomfield Park Medical Centre

Address

Spon End

Coventry

CV1 3HQ


Employer's website

https://www.broomfieldparkmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Broomfield Park Medical Centre

Address

Spon End

Coventry

CV1 3HQ


Employer's website

https://www.broomfieldparkmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Debbie Edwards

Deborah.Edwards9@nhs.net

02476224356

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

A1115-25-0000

Job locations

Spon End

Coventry

CV1 3HQ


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