Job summary
Welton Family Health Centre is looking for a new Phlebotomist and Clinical Administrator for 20 hours per week in total. The role will comprise of a 15 hour per week (to include an 8pm finish on a Monday, and a 7pm finish on a Wednesday) and 5 hours per week administrative role.
Some key responsibilities of the role include venepuncture; including routine and urgent blood tests, blood pressure checks and recording of basic healthcare data (height, weight, smoking status etc). Administratively, the additional role will provide support to the clinical team for QOF recalls, appointment maximisation and vaccination invitations.
Main duties of the job
Main duties of the job
- Venepuncture and other associated clinical roles
- Chaperoning for other clinical staff
- Supporting patients who are anxious or distressed
- Stocking clinical rooms
- Maintaining and cleaning equipment
- Adherence to Infection Control Policy
- Ensure Venepuncture stock is in date.
- Responsible for the correct and safe management specimens including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements.
- Providing clinical administrative support to the clinical team for QOF / recalls / appointment maximisation
About us
At Welton Family Health Centre, we pride ourselves on our Team and family orientated approach. Flexibility works both ways and we are supportive of our staff inside and outside of work.
Working in General Practice is hard work! There is no time to sit filing nails or chit chatting with the public, but if you want a job that is rewarding, where you can help people and really make a difference to their day / week / lives, then working with us is the answer!
Staff are encouraged to mix within departments and with 33 employed members of staff and attached staff too, there are plenty of new friends and acquaintances to be made. You will be welcomed, supported and encouraged to develop your own skills and interests and invest in a lengthy career with us. Many of our staff have over 15 years service under their belts, some as many as 30 years!
Come and join us, you won't regret it!
Job description
Job responsibilities
Main duties of the job
Main duties of the job
- Venepuncture and other associated clinical roles
- Chaperoning for other clinical staff
- Supporting patients who are anxious or distressed
- Stocking clinical rooms
- Maintaining and cleaning equipment
- Adherence to Infection Control Policy
- Ensure Venepuncture stock is in date.
- Responsible for the correct and safe management specimens including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements.
- Providing clinical administrative support to the clinical team for QOF / recalls / appointment maximisation
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
- Undertaking periodic infection control training (minimum annually).
- Reporting potential risks identified.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload, and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards, and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
Job description
Job responsibilities
Main duties of the job
Main duties of the job
- Venepuncture and other associated clinical roles
- Chaperoning for other clinical staff
- Supporting patients who are anxious or distressed
- Stocking clinical rooms
- Maintaining and cleaning equipment
- Adherence to Infection Control Policy
- Ensure Venepuncture stock is in date.
- Responsible for the correct and safe management specimens including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements.
- Providing clinical administrative support to the clinical team for QOF / recalls / appointment maximisation
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
- Undertaking periodic infection control training (minimum annually).
- Reporting potential risks identified.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload, and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards, and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
Person Specification
Qualifications
Essential
Desirable
- Qualified in Phlebotomy
- Care Certificate
Experience
Essential
- Previous experience of working within a clinical setting delivering high quality Phlebotomy services.
Desirable
- Previous experience of working within a Primary Care Setting delivering high quality Phlebotomy services.
- Experience of working with SystmOne / QOF
Person Specification
Qualifications
Essential
Desirable
- Qualified in Phlebotomy
- Care Certificate
Experience
Essential
- Previous experience of working within a clinical setting delivering high quality Phlebotomy services.
Desirable
- Previous experience of working within a Primary Care Setting delivering high quality Phlebotomy services.
- Experience of working with SystmOne / QOF
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.