Job responsibilities
Job Purpose
The HCA will undertake a range of assessments and care
interventions to meet the needs of the practice population; this will be done
in collaboration with, and under the supervision of, other members of the
practice team and with other partner organisations as appropriate. Care
provided will remain evidence based in line with practice, local and national
guidelines, policies, and procedures as appropriate.
Duties and responsibilities Clinical Practice
Working collaboratively with the wider practice team and
under the supervision of a registered nurse or GP, help to assess, deliver, and
evaluate care in a holistic manner to the practice population, including
Undertaking long term health reviews, collecting
information from patients and their carers, undertaking physical measurements
and tests appropriate to the needs of the patient
Support clinicians in the monitoring of
medication usage, side effects and compliance by patients
Obtaining appropriate information using a
lifestyle questioning approach and identifying health promotional issues.
Undertake the collection of pathological
specimens including intravenous blood samples, swabs etc.
Undertake physiological measurements and
recording of ECGs.
Assessing and managing routine wounds including
trauma.
Support registered colleagues in the delivery of
vaccination programmes
Assisting in providing minor-surgery sessions
when required.
To carry out appropriate domiciliary visits to
patients as directed by the Partners.
Refer to partners agencies where appropriate
Communication and confidentiality
Utilise and demonstrate sensitive communication
styles, to ensure patients are fully informed and consent to treat.
Communicate effectively with patients and
carers, recognising the need for alternative methods of communication.
Communicate effectively with colleagues; both
within the practice and within the wider health and social care environment.
Recognise that information obtained and accessed
through the role of HCA will often be confidential in nature and that the trust
of patients and the wider community in the practice may be seriously damaged
through breach of this trust.
Maintain patient confidentiality; whilst at the
same time recognising the situations where confidentiality may lawfully be
disregarded.
Hold information about the management and
working of the practice as confidential, unless specifically authorised to
disclose such information. This does not affect your rights and obligations
under English Law.
Administration
Ensure accurate and timely notes of all
consultations and treatments are recorded in the patients notes accurately.
Ensure that appropriate clinical codes are
entered into the clinical record to maximise financial performance of the
practice.
Attend and participate in practice and clinical
meetings. The only reason for not attending will be annual/study or sick leave.
Assisting in stocking, cleaning, auditing and
preparation of clinical areas as may be required.
Training and Development
Actively participate in the annual appraisal
process, through which training and development needs may be identified in line
with the requirements of the practice.
Remain up to date with developments within their
scope of practice; taking into account changes in practice, local and national
guidelines as appropriate.
Attendance at courses and study days as agreed
as appropriate.
Maintain compliance with all elements of
statutory and mandatory training as notified from time to time.
Professional practice
The HCA shall at all times
Priorities, organise and manage own workload in
a manner that maintains and promotes quality.
Engage in and operate the child and adult
protection policies and procedures of the practice and local authority as
appropriate to their role; ensuring that safeguarding is prioritised, including
the escalation of concerns in a timely manner.
Comply with the policies and procedures of the
practice; with particular regard to domestic violence, vulnerable adults,
substance abuse and addictive behaviour and refer as appropriate.
Health and Safety
Comply with all policies procedures and
instructions relating to Health and Safety in the Workplace.
Monitor work areas and practices to ensure they
are safe and free from hazards and conform to health, safety and security
legislation, policies, procedures and guidelines.
Maintain an awareness of national standards of
infection control and cleanliness and Regulatory / contractual / professional
requirements and good practice guidelines.
Ensure safe management of sharps storage and
disposal.
Recognise that there may be times where lone
working is required; when this occurs to follow the policy and procedures
relating to lone working as provided by the practice.
Medicines management
Ensure safe storage, rotation and disposal of
vaccines and drugs is undertaken. Where appropriate, support the monitoring and
stock control.
Only administer medications that have been
authorised under either a PSD or nationally agreed protocol.
Equality and diversity
Act in a way that recognises the importance of
peoples rights, interpreting them in a way that is consistent with practice
procedures and policies and current legist ration.
Respecting the privacy, dignity, needs and
beliefs of patients, carers and colleagues.
Behave in a manner that is welcoming others, is
non-judgemental and respects their circumstances, feelings priorities and
rights.
Research and audit
As a Research Practice, the HCA is to be
involved in Research to provide better quality of care for Patients.
Undertake audit s from time to time in order to
evidence the safety of services provided and / or provide evidence to drive
service improvement.
Engage fully in service development and / or
improvement activities as may be required form time to time.
Other duties
To undertake any other duties as may from time to time be
required, which are commensurate with the role described above.
