Prescription Clerk

Job summary

Beacon Primary Care is an innovative, forward-thinking GP practice serving approximately 17,000 patients across four sites in West Lancashire. We are seeking an enthuastic, motivated part-time Prescription Clerk to join our busy and supportive administrative team, Mondays and Tuesdays 08.30 - 17.00.

We are a large, friendly and well established practice with a strong reputation for innovation, collaboration and excellent clinical outcomes.

This is a key role within the practice andrequires a high level of accuracy and attention to detail, as patient safety is central to prescription processing. The post holder will be responsible for ensuring the safe, accurate, and timely processing of prescription requests, while supporting patients and clinicians with medication queries.

The successful candidate will be organised, detail-oriented, and able to work efficiently in a fast-paced environment. Excellent communication skills are essential, as the role involves liaising with patients, clinicians, pharmacies, and external healthcare providers.

This is an excellent opportunity for someone who enjoys working as part of a team and wants to contribute to the delivery of high-quality patient care in primary care.

If you are organised, proactive, and would like to be part of a friendly and supportive practice team, we would be delighted to hear from you.

Experience working in a GP practice or primary care setting and familiarity with EMIS Web would be desirable.

Main duties of the job

The successful candidate must be able to manage a high volume of work while maintaining strict patient confidentiality and information governance standards.

Experience managing prescription queries or working with community pharmacies would be advantageous.

Duties may include, but are not limited to:

• Processing routine prescription requests via EMIS, email, and AccuRx within two working days

• Managing prescription queries and liaising with the Meds Management Lead, Practice Manager, and clinical team as required

• Communicating with pharmacies, patients, nursing homes, and hospitals regarding medication queries

• Ensuring patients are informed promptly of any medication changes

• Supporting medicines optimisation, including synchronising repeat medications

• Identifying overdue medication reviews and arranging appointments with the clinical pharmacist

• Managing medication supply issues by liaising with pharmacies or the medicines optimisation team

• Monitoring medication usage to identify potential over- or under-ordering

• Updating patient records in line with hospital correspondence

• Undertaking other administrative duties as required to support the smooth running of the practice

• highlighting any medication queries, early requests, or safety concerns to the clinical team or prescribing lead

About us

Our practice team includes:

• 8 GPs and GP Registrars

• Advanced Nurse Practitioner and Nurse Prescribers

• Practice Nurses, Pharmacists, Community Paramedic, and HCAs

• A large and experienced administrative and management team

• PCN staff working across the network

We pride ourselves on being a supportive and innovative practice that values staff wellbeing and professional development.

Staff wellbeing is very important to us. We have a Health and Wellbeing Lead and Champion in place to support our team. We also hold a monthly whole-practice study day, providing opportunities for training, collaboration, and service development.