Job responsibilities
JOB DESCRIPTION
JOB TITLE: SALARIED GENERAL PRACTITIONER
REPORTS TO: THE PARTNERS Clinically
THE OPERATIONS MANAGER Administratively
Overall Purpose To provide NHS personal medical services to registered patients on the Practice list
Job Summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities:
- In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, triage, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Respond to medical problems presented by temporary residents as required
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
- To assist in the establishment of appropriate systems to manage common chronic medical conditions e.g. asthma, COPD
- Completion of clinically related administrative and non clinical duties need for the delivery of the service
- Providing counselling and health education
- Refer patients for further opinions and interventions according to practice protocols
- Recording clear and contemporaneous consultation notes to agreed standards
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) using EPS and ERD as first option
- Prescribing in accordance with the CCG prescribing formulary (or generically) whenever this is clinically appropriate
- In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Maintaining, Monitoring & Updating Computer Database and Management of Medical Records & Practice Audits
- Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under IM&T protocols, QOF and enhanced services
- Respond to alerts on records
- Appropriate use of snomed codes
- Participating in the collection and collation of statistics towards the preparation of practice reports, performance monitoring and audits
- Participation in the auditing of Practice activity
- Participation in patient satisfaction audits
Standards
- Duties must be completed within the following timescale:
Routine Reports 1 week
Repeat prescription same day
Routine Letters within 2 working days
Urgent Letters same day
Telephone consultations / Visits same day.
Practice Organisation
- Process and action incoming patient and hospital correspondence
- Undertake private medicals as required
- Attendance at primary health care team meetings, significant event audit meetings, annual complaint audit meeting, IQSP meetings and others as deemed necessary
- Initiate and participate n the formulation and implementation of new protocols, policies and procedures to aid and improve administrative organisation and the provision of services to patients
- Ensure that the Practice complaints system is adhered to at all times
- Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- Completion of Information Governance online toolkit annually and provide certificate
- Maintain current BLS and anaphylaxis certification
- Undertake all mandatory training as advised by the Practice
Professional Development
Participate in an annual performance review under agreed headings
Engage in appropriate educational activity to maintain clinical competence and performance
Attendance and participation in educational meetings in the Practice and externally
Support colleagues in their professional development
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Providing information regarding immune consent with particular regard to Hepatits B status
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures particularly those relating to needlestick injuries, maintaining work areas in a tidy and safe way and free from hazards
- Ensuring that all accidents or dangerous incidents are reported and investigated, and follow up action taken where necessary.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly.
This job description may be subject to change from time to time to reflect the changing needs of the Practice.