Job summary
Kippax Hall Surgery is looking to recruit a temporary Care Coordinator to cover maternity leave. We are a busy General
Medical Services practice that provides healthcare services to patients living
in Kippax and the surrounding area.
The successful applicant will be easy going, able to work under pressure
and have a friendly but professional approach to dealing with the public.
We are looking for about 37 hours per week between the hours of 08:00 to 18:00 Monday to Friday.
Main duties of the job
Duties include, taking telephone calls, booking
appointments, signposting patients, preparing repeat prescriptions, dealing
with patient queries, and administrative support.
About us
We are a small and friendly practice located on the outskirts of Leeds.
Our team consists of 4 GP's, a nursing team of 6 made up of Practice
Nurses and Healthcare Assistants, a reception team of 5 Care Coordinators and 5 Administrators. We also have a Practice Manager and Assistant Practice Manager.
Job description
Job responsibilities
Welcoming patients and dealing with telephone
enquiries
Managing e consults and e mails
Management of Patient Registration
Appointment management
Deal with Incoming paperwork / communications
Administration of outgoing
communications/samples
Diary management
Task management
Preparing Repeat Prescriptions
General office duties
Job description
Job responsibilities
Welcoming patients and dealing with telephone
enquiries
Managing e consults and e mails
Management of Patient Registration
Appointment management
Deal with Incoming paperwork / communications
Administration of outgoing
communications/samples
Diary management
Task management
Preparing Repeat Prescriptions
General office duties
Person Specification
Skills
Essential
- Computer skills
- Friendly but professional approach to dealing with the public
- Excellent organisational skills and ability to prioritise work
- Able to work under pressure
- Capable of coping with the unexpected
Experience
Essential
- Experience of working in a reception / office environment
- Experience of working in a customer service environment
Desirable
- Experience of working in a GP practice
Person Specification
Skills
Essential
- Computer skills
- Friendly but professional approach to dealing with the public
- Excellent organisational skills and ability to prioritise work
- Able to work under pressure
- Capable of coping with the unexpected
Experience
Essential
- Experience of working in a reception / office environment
- Experience of working in a customer service environment
Desirable
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
