Job responsibilities
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PRACTICE ORGANISATION:
- Attend, lead and contribute as
necessary to monthly Partners and Senior Staff meetings. Ensure that meeting decisions are recorded
and acted upon.
- Support and plan in house
training events in collaboration with the Practice Manger
- In conjunction with Practice
Manager, lead on any regulatory reviews.
- Quality and Outcomes Framework:
Co-ordinate work relating to the
Quality and Outcomes Framework to ensure that requirements are met, prevalence
maintained and increased where appropriate to do so and maximum points attained
where ever possible. Lead and coordinate end of year returns, prepare for and
lead any CCG/NHS England reviews or probity visits.
Enhanced Services, Projects, Pilots, Income opportunities:
Responsible for evaluating all new Enhanced Services and Locally
Commissioned Services for profitability and, viability as they are offered. Responsible for ensuring such services are
delivered in the most cost effective way if accepted
Deliver a programme of review,
to ensure NES, DES, LCS remain profitable.
After evaluation and agreement,
ensure that the Practice signs up, submits bids where appropriate and
profitable for the Practice to do so, for ICB and Neighbourhood projects,
pilots and new income opportunities.
Monitor contracts and undertake
monthly, quarterly, annual claims as required in a timely manner. Ensure that associated
evidence and audit requirements are completed.
Strategic Planning:
Work with Partners to review and
develop the Business Plan, and maintain the Emergency Plan. Contribute to the Practice strategy, searching
out new opportunities and evaluating the feasibility of proposed objectives. Ensure
that objectives are implemented and reviewed.
In conjunction with the Partners
and the Business plan, develop and implement any change necessary to meet new
demands on the practice from internal or external sources
Plan co-ordinate and monitor
staff activities to ensure efficient service to patients and
support to doctors. Stay fully
informed of national, regional and local developments in
primary health care.
Develop and maintain effective
networking working relationships with key organisations and
stakeholders to ensure the
Practice is well placed to take advantage of any opportunities for
development as they occur.
Take part in workshops as
invited by the ICB, NHS ENGLAND, LMC and other bodies to ensure
that the practice keeps abreast of
developments in the NHS.
Manage the practice in line with
aims and objectives agreed with the Partners.
Federating
opportunities, Primary Care Networks:
Develop commissioning process
with the Partners. Identify existing resources and services and
determine how we can use our
in-house skills as providers for CMG and on behalf of, or with
other providers.
Ensure that medicines management
work streams for the Medicines Optimisation Scheme
(MOIS) are implemented if well
remunerated.
As part of CHAMP, assist in analysing
referral patterns by using current referral data to
facilitate discussions on
alternative pathways.
Attend meetings with the WSPMS
and Champ PCN Group to keep abreast of emerging NHS
organisational developments.
General Administration:
Ensure Practice protocols and procedures
are regularly revised and kept up to date and
assist in the training of staff.
Initiate and participate in
development of effective systems of communication and co-
operation between doctors, staff
and other members of the primary health care team.
Review the electronic filing
system, and put in place effective systems to streamline and
reduce duplication. In
conjunction with the Practice Manager embrace opportunities for
digital transfer of information.
Be responsible for dissemination
& action of all patient safety alerts. Maintain effective
systems for monitoring
compliance with these alerts.
Be responsible for collection
and collation of statistics, prepare reports and undertake
research as required and the
submission of annual and ad hoc reports to both internal
and external NHS agencies.
Complaints and
Significant Events:
Dealing with complaints from patients is primarily the responsibility of
the Practice Manager, but the Business Manager will review procedures and
outcomes with the team as required.
The Business Manager will undertake analysis of Significant Events and
ensure they are reported, acted upon and learning outcomes implemented. The
Business Manager will present annual review of Significant Events to the
Partnership and management teams.
PRACTICE FINANCES
NHS:
The Practice Manager is
responsible for the day to day administration of general accounts, payroll and
pensions. The Business Manager will have an overview of how these operate and
should be able to undertake basic payroll and relevant submissions to cover the
Practice Manager in absences.
The Business Manager is
responsible for overseeing the accounts, determining Partners drawings and
ensuring that annual budgets are established and monitored.
The Business Manager will report
key financial budgets lines for discussion with Partners on a quarterly basis.
The Business Manager will review
Iris profit and loss accounts and meet with the Practice Manager on a monthly
basis to review forecasts and any budgetary concerns.
Through the Practice Manager the
Business Manager should ensure all VAT returns are submitted in a timely
manner. The Business Manager will have an understanding of what services and
procedures attract VAT in conjunction with support from the Accountant.
The Business Manager will
support the Practice Manager with end of year accountant submissions and
queries.
The Business Manager is
responsible for all E/S and LCS claims submissions, QOF submission, CQRS and
any annual or adhoc financial bids.
The Business Manager should have
an understanding of the implications of changes to contractual obligations and recognise
any new financial opportunities that arise and ensure the Practice is well
placed to take advantage of these.
The Business Manager will seek
to maximise income, explore and develop potential income streams from
opportunities that may arise.
Develop appropriate bids for
resources as required for submission to the ICB, NHS ENGLAND and the Kent,
Sussex and Surrey Deanery.
The Business manager will liaise
with Accountant, Bank Manager, NHS Sussex and NHS England as required.
The Business
Manager will work with the PCRN to evaluate possible research projects and to
explore the
possibility of getting involved with industry studies.
The Business
Manager will look to explore and develop new incomes streams
HUMAN
RESOURCES AND MANAGEMENT OF STAFF:
Through the Practice Manager,
ensure all staff are recruited in line with latest legislation and staff
employment policies and contracts are reviewed and updated to reflect necessary
changes.
MANAGEMENT OF
PREMISES:
Identify and obtain resources
for major Improvement schemes.
INFORMATION
TECHNOLOGY:
To take the lead in the planning and implementation
of IT projects
PATIENT
SERVICES:
Lead in the planning,
development and implementation of systems and procedures for managing new
patient services.
Initiate and participate in new
policies and procedures with partners to aid and improve
HEALTH AND
SAFETY
Ensure compliance with
legislation relating to health and safety with the Practice Manager.
With the Practice Manager
develop a risk management strategy, institute and organise healthand safety policies and
procedures.
MANAGEMENT OF DISPENSARY:
Explore all opportunities that
keep capitation stable for the dispensary.
Support the Dispensary Manager,
negotiate contracts with suppliers and pharmaceutical companies.