Job responsibilities
A34PCN Pharmacy Technician based at Strawberry Hill Medical CentreJob Description
Responsible to: GP Partners
Accountable to: Clinical Pharmacist
Salary: Salary
to be based on experience (£25,000 -£32,000)
Job Summary
The post holder is a pharmacy technician registered with
the General Pharmaceutical Council. They are required to act within their
professional boundaries, supporting and working alongside a multi-disciplinary team within general
practice and a Primary Care Network (PCN).
The
post holder will contribute to improving prescribing practice, patient care and
deliver the Directed Enhanced Service PCN prescribing agenda. This includes
improving repeat prescribing processes in the
surgery, promoting digitalisation, reducing medicines waste and minimising clinical risk
associated with medicines taking.
The
post holder will help patients to get the best from their medicines, operating
within clear protocols and guidance. They will be responsible for encouraging the development of better understanding of the principles
of medicines optimisation throughout the practice and promoting good practice
in line with therapeutic development.
Primary Duties and Areas of Responsibility
All Pharmacy Technicians must work within
their competencies and have professional indemnity for their role.
Clinical
Undertake patient facing
and patient supporting roles to ensure
effective medicines use,
through shared decision-making conversations with patients.
Carry out medicines optimisation tasks including
effective medicine administration (e.g. checking inhaler technique), supporting
medication reviews and medicines reconciliation. Where required, utilise
consultation skills to work in partnership with patients to ensure they use their
medicines effectively.
Support medication reviews
and medicines reconciliation for new care home patients
and synchronising medicines for patient transfers between care settings,
linking with local community pharmacies
Support the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organise
necessary monitoring tests prior to SMR
Provide expertise to address both the public
health and social
care needs of patients,
including lifestyle advice, service information, and help in tackling local
health inequalities.
Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
Assist in the delivery
of medicines optimisation and management incentive schemes and patient safety audits.
Support the implementation of national prescribing
policies and guidance within the GP practice and our care homes. This will be
achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures
and contributing to all appropriate elements of the delivery of the
Directed Enhanced Service.
Technical and
Administrative
Support the practice
team to ensure efficient medicines
optimisation processes are being followed.
Implement efficient ordering and return processes
and reducing medication wastage.
Provide training and support on the legal,
safe and secure
handling of medicines, including the Electronic
Prescription Service (EPS).
Promotion of Electronic Repeat Dispensing (eRD) (where appropriate) and online ordering
Develop relationships with other pharmacy
professionals and members
of the multi- disciplinary team to support integration across health
and social care including primary care, community pharmacy, secondary care and
mental health.
Support practice admin teams in streaming general
prescription requests, so as to allow GPs and clinical
pharmacists to review
the more clinically complex requests.
Support the implementation of national prescribing policies and guidance
within this GP practice.
Support the practice
to deliver on PQS, QOF and locally
commissioned enhanced services where appropriate.
Support the practice in reviewing and developing
relevant policies for CQC
requirements.
Quality:
The post-holder will strive to maintain quality
within the practice,
and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under
supervision
Contribute to the effectiveness of the team by reflecting on own and team activities
and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies
to meet patients needs
Effectively manage own time, workload
and resources
Patient Care
Communicate effectively and sensitively and use language
appropriate to a patient
and carer/relatives condition and level of understanding.
Effectively use all methods
of communication and be aware
of and manage barriers to
communication.
Effectively recognise and manage challenging behaviours, carers and or relatives.
Provide information to patients, their carers and/or
relatives on behalf of the multi-
disciplinary team.
Supporting Care
Delivery
Be
the point of liaison for service users and interface
with all health
and social care professionals, including keeping
everyone informed and updated.
Follow through actions identified by the multi-disciplinary team including arranging tests, referrals, signposting,
etc.
Follow through with service
users and others involved to ensure all services and care
arrangements are in place.
Autonomy/Scope within
Role
The post holder will be required
to work within clearly defined
organisational protocols, policies and procedures
Key Working
Relationships Internal:
GP partners
Multi-disciplinary team members including but not exhaustive: Clinical Pharmacists,
technicians, Physician Associates, Social Prescribing Link Workers, Care
coordinators.
SHMC clinical
and non-clinical staff.
External:
Service providers
Social care
Voluntary services
Patients/service
users
Carers/relatives
Equality and Diversity
The post-holder must co-operate with all policies
and procedures designed
to ensure equality of
employment. Co-workers, patients and visitors must be treated equally
irrespective of gender, ethnic origin, age, disability, sexual orientation,
religion etc.
Respect for Patient Confidentiality
The post-holder should always respect patient
confidentiality and not divulge patient information unless sanctioned by
the requirements of the role.
Job Description Agreement
This
job description is intended as a basic guide to the scope and responsibilities
of the post and is not exhaustive. It will be subject to regular review
and amendment as necessary in consultation with the post
holder.
Personal/Professional development:
The post-holder will participate in any training
programme required by the practice,
including the approved Primary Care Pharmacy Educational Pathway (PCPEP).
Participation in an annual
individual performance review, including taking responsibility for maintaining a record of own personal
and or professional development.
Taking responsibility for own
development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
The Pharmacy Technician will work
under appropriate clinical supervision to ensure safe, effective and efficient
use of medicines.
