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York Surgery

Receptionist

Information:

This job is now closed

Job summary

We are looking to recruit a highly motivated Reception /Administrative staff to join our friendly practice in place of a long time retiring staff member. Primary responsibilities of a GP receptionist in a medical practice include fielding calls, setting appointments, submitting refill requests for processing, setting up referrals to specialists and routing calls, messages and emails to the appropriate people within a practice.The successful applicant will need to work approximately 27 hours per week possibly more to provide cover for other staff members holidays/leave.We are a busy practice in Ilford serving approximately 8200 patients with a highly motivated team.

Main duties of the job

Essential skills include good communication, computer literacy & an excellent telephone manner, a willingness to learn with the ability to use own initiative. Experience of working in public domain is desirable.

About us

York Surgery serves an ethnically diverse population of about 8200 patients living in Ilford. We aim to provide the best quality patient services. The surgery comprises of 2 GP partners, two salaried GPs, two nurses and 6 other reception and administrative staff members.

Details

Date posted

13 December 2023

Pay scheme

Other

Salary

£10.42 an hour

Contract

Permanent

Working pattern

Flexible working

Reference number

A1031-23-0001

Job locations

55 York Road

Ilford

Essex

IG1 3AF


Job description

Job responsibilities

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients

Job description

Job responsibilities

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients

Person Specification

Qualifications

Essential

  • Fluent in both written and spoken English. Multi-lingual individual preferred.

Desirable

  • Basic IT skills essential
Person Specification

Qualifications

Essential

  • Fluent in both written and spoken English. Multi-lingual individual preferred.

Desirable

  • Basic IT skills essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York Surgery

Address

55 York Road

Ilford

Essex

IG1 3AF


Employer's website

https://www.yorksurgeryilford.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

York Surgery

Address

55 York Road

Ilford

Essex

IG1 3AF


Employer's website

https://www.yorksurgeryilford.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Ruchita Prasad

nelondonicb.yorkpracticemanager@nhs.net

07448438122

Details

Date posted

13 December 2023

Pay scheme

Other

Salary

£10.42 an hour

Contract

Permanent

Working pattern

Flexible working

Reference number

A1031-23-0001

Job locations

55 York Road

Ilford

Essex

IG1 3AF


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