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Almond Road Surgery

Receptionist/Administrator

Information:

This job is now closed

Job summary

We are looking for an enthusiastic and friendly receptionist to join our administration team. The ideal candidate will have excellent interpersonal and communication skills, be empathetic, have an understanding of the importance of confidentiality and be IT literate. You will provide excellent customer service and be able to work with our practice MDT team.

Post for 27 hours per week

Working days will be as follows (1 hour unpaid lunch)

Monday 8.00 a.m. - 18.00 p.m.

Tuesday 8.00 a.m. - 18.00 p.m.

Thursday 8.00 a.m. - 18.00 p.m.

Training will be available to use our clinical system (Systm1)

GP receptionist experience desirable

Working hours maybe negotiable - Tuesday hours are essential

Main duties of the job

GP receptionist experience is desirable but training will be provided to the right candidate. Answering incoming calls and dealing with queries/signposting. Scanning, processing repeat medications, registration of new patients and all administrative reception tasks. Excellent communication, team player with a good attendance record.

About us

Almond Road Surgery is a friendly GP practice with a list size of 7500 patients. We have been rated as Good by CQC in our 2022 inspection. We have a friendly administration team made up of 5 receptionists and 2 secretaries. The practice is focused on providing high quality care to our patients.

Details

Date posted

16 June 2023

Pay scheme

Other

Salary

£10.42 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1025-23-0000

Job locations

Almond Road

St. Neots

Cambridgeshire

PE19 1DZ


Job description

Job responsibilities

Receiving patients and consulting with members of the practice team. Be able to cover all reception positions as necessary

Process appointment requests for all appointments from patients on the telephone and in person

Deal with home visit requests

Registration/deduction of patient records

Process repeat medications

Scanning clinical letters

Email and photocopy as requested

To have knowledge of all practice procedures

To work in accordance of written protocols

The ability to cover annual leave or sickness when required

Job description

Job responsibilities

Receiving patients and consulting with members of the practice team. Be able to cover all reception positions as necessary

Process appointment requests for all appointments from patients on the telephone and in person

Deal with home visit requests

Registration/deduction of patient records

Process repeat medications

Scanning clinical letters

Email and photocopy as requested

To have knowledge of all practice procedures

To work in accordance of written protocols

The ability to cover annual leave or sickness when required

Person Specification

Qualifications

Essential

  • Good communication skills
  • Good standard of education

Desirable

  • Experience working in a GP practice desirable but not essential
  • Experience of clinical systems desirable but training will be provided to the right candidate
  • Administrative qualification
Person Specification

Qualifications

Essential

  • Good communication skills
  • Good standard of education

Desirable

  • Experience working in a GP practice desirable but not essential
  • Experience of clinical systems desirable but training will be provided to the right candidate
  • Administrative qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Almond Road Surgery

Address

Almond Road

St. Neots

Cambridgeshire

PE19 1DZ


Employer's website

https://www.almondroadsurgery.org.uk/ (Opens in a new tab)

Employer details

Employer name

Almond Road Surgery

Address

Almond Road

St. Neots

Cambridgeshire

PE19 1DZ


Employer's website

https://www.almondroadsurgery.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PRACTICE OPERATIONS MANAGER

LOUISE CRISP

louise.crisp@nhs.net

01480212975

Details

Date posted

16 June 2023

Pay scheme

Other

Salary

£10.42 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1025-23-0000

Job locations

Almond Road

St. Neots

Cambridgeshire

PE19 1DZ


Supporting documents

Privacy notice

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