Job summary
We are looking for a motivated and reliable Dispenser to join our expanding dispensary team. As our service continues to grow, we are seeking someone with excellent attention to detail, strong communication skills, and the ability to work effectively as part of a supportive team. Ideally, candidates will hold an NVQ Level 2 (or equivalent) in Pharmacy Services; however, we are happy to provide training for an exceptional candidate who demonstrates the right attitude and willingness to learn. The successful candidate should also be willing to work occasional overtime to support ongoing service provision when required.
Main duties of the job
Job Summary: The postholder will be responsible for the safe and accurate dispensing of medications to patients in line with practice protocols, legal requirements, and NHS guidelines. The role also involves supporting the smooth running of the dispensary, maintaining stock levels, and delivering excellent patient care.
About us
Shipston Medical Centre provides primary health care
services for the population of Shipston on Stour and the surrounding
villages. We have around 12,000 patients
and continue to grow as the population in the area grows. We are a patient focused and caring
organisation which values education and development, and as such we have a long
history of hosting learners and supporting colleagues in their professional
development. Our focus on high quality
evidence based care with compassion has enabled us to achieve and maintain our 'Outstanding'
rating from the CQC.
We operate from two sites with clinical functions being
split across the main Medical Centre site and our premises within the Ellen
Badger Hospital. Admin functions are centralised at the Medical Centre site in
the main.
The Medical Centre team are friendly, helpful and
passionate about the care we provide. Looking after each other is as important
as looking after our patients, and a key element of how we operate.
Job description
Job responsibilities
Key Responsibilities:
Dispensing duties
- Actively prepare and dispense prescriptions under GP authorisation
- Utilise software use for processing prescriptions, and ensure all dispensing processes comply with legal, ethical, and professional standards.
- Label, check and hand out medications to patients with appropriate advice, process repeat prescriptions in line with practice procedures, identify and escalate any prescription queries or discrepancies.
Patient interaction
- Provide clear instructions to patients regarding their medication
- Respond to patient queries in a professional and courteous manner
- Maintain confidentiality at all times.
Stock control and administration
- Assist with ordering, receiving, and checking pharmaceutical stock
- Monitor stock levels and expiry dates
- Ensure proper storage of medications, including controlled drugs
- Maintain accurate records in line with dispensary requirements.
Clinical Governance and compliance
- Adhere to all safety legislation (e.g. Medicines Act and Health and Safety at Work Act)
- Follow practice policies, SOPs, and infectious control procedures.
- Participate in audits and quality improvement activities
- Report incidents, errors, and near misses in line with practice policy.
Teamworking- Work collaboratively with GPs, nurses, and administrative staff
- Support colleagues during busy periods
- Attend team meetings and training as required.
This job description is not exhaustive and may be amended to suit the needs of the practice. The post holder may be required to undertake additional duties appropriate to the role.
Job description
Job responsibilities
Key Responsibilities:
Dispensing duties
- Actively prepare and dispense prescriptions under GP authorisation
- Utilise software use for processing prescriptions, and ensure all dispensing processes comply with legal, ethical, and professional standards.
- Label, check and hand out medications to patients with appropriate advice, process repeat prescriptions in line with practice procedures, identify and escalate any prescription queries or discrepancies.
Patient interaction
- Provide clear instructions to patients regarding their medication
- Respond to patient queries in a professional and courteous manner
- Maintain confidentiality at all times.
Stock control and administration
- Assist with ordering, receiving, and checking pharmaceutical stock
- Monitor stock levels and expiry dates
- Ensure proper storage of medications, including controlled drugs
- Maintain accurate records in line with dispensary requirements.
Clinical Governance and compliance
- Adhere to all safety legislation (e.g. Medicines Act and Health and Safety at Work Act)
- Follow practice policies, SOPs, and infectious control procedures.
- Participate in audits and quality improvement activities
- Report incidents, errors, and near misses in line with practice policy.
Teamworking- Work collaboratively with GPs, nurses, and administrative staff
- Support colleagues during busy periods
- Attend team meetings and training as required.
This job description is not exhaustive and may be amended to suit the needs of the practice. The post holder may be required to undertake additional duties appropriate to the role.
Person Specification
Experience
Essential
- Experience working in a dispensary, pharmacy or GP practice or other related environment.
- Strong attention to detail and accuracy
- Good communication and interpersonal skills
- Ability to work independently as part of the team
- Basic IT skills.
- Commitment to confidentiality and data protection
- Flexible approach to working hours
- Willingness to undertake training and continuous professional development
Desirable
- Experience using clinical systems such as EMIS and Titan
- Knowledge and experience of repeat prescribing systems
- Good understanding of dispensing processes and medication safety
Qualifications
Desirable
- NVQ level 2/3 in pharmacy services or equivalent
Person Specification
Experience
Essential
- Experience working in a dispensary, pharmacy or GP practice or other related environment.
- Strong attention to detail and accuracy
- Good communication and interpersonal skills
- Ability to work independently as part of the team
- Basic IT skills.
- Commitment to confidentiality and data protection
- Flexible approach to working hours
- Willingness to undertake training and continuous professional development
Desirable
- Experience using clinical systems such as EMIS and Titan
- Knowledge and experience of repeat prescribing systems
- Good understanding of dispensing processes and medication safety
Qualifications
Desirable
- NVQ level 2/3 in pharmacy services or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
