Receptionist/ Administrator

Job summary

We are looking for an enthusiastic new team member to join our small but very busy GP Dispensing Practice in Burbage, near Marlborough, Wiltshire. We are part of the East Kennet Primary Care Network and work closely with the other local surgeries in our area to deliver excellent patient care.

We are ideally looking for someone to work around 18 hours a week, this can be flexible.

Main duties of the job

Main duties of the job include

Opening and closing of the surgery as part of the rota.

Give out repeat and acute prescriptions to patients or their representatives.

Assist patients with face to face enquiries and follow up as necessary.

Answer incoming telephone calls, booking appointments as necessary and actioning any queries from those calls.

Ensure all emails are acknowledged and processed in the correct time frame.

Sorting and scanning incoming clinical post and forwarding to the GPs or others such as our Care-coordinators and Clinical Pharmacists.

Extracting all information from clinical letters that needs coding and adding to notes

To ensure all tasks are dealt with and escalated if necessary.

About us

We are a small friendly Surgery with 5 GPs, 2 Practice Nurses, and a team of Dispensers and Admin/Reception Staff. We are highly regarded and valued by our 4000+ patients and are very proud of our well-deserved reputation