Job responsibilities
Job description
Job Title: Pharmacy Technician
Hours of work: 37.5
hours per week
Place of
work: Berry Lane Medical Centre
Salary: Band 5 pay range £28,407
to £34,581 Based on experience
Job Scope
The postholder will work with a
diverse range of clinical conditions. The role will include SMRs, working with GPs
and all prescribing clinicians, medicines management team and ICS Pharmacists.
The ability to work confidently and effectively in a varied, and sometimes
challenging environment is essential.
The successful candidate will
have excellent interpersonal and communication skills, and be organised,
patient and empathetic. They will have experience of working in health, social
care or other support roles including direct contact with people, families and
carers.
Clinical Pharmacy in General
Practice is part of an exciting programme of transformation to develop a new
model of care which addresses our ambition to deliver person-centred,
coordinated care across the district. The Clinical Pharmacy in General Practice
model is supported by the direction of national policy including the Five Year
Forward View and GP Forward View where there is a need to better utilise the
role of pharmacy within primary care to pro-actively help patients stay safe
and well and out of hospital as well as helping to reduce the demands on
general practice.
Pharmacy technicians play an
important role, complementing all members of the Practice multi- disciplinary
team. Pharmacy technicians are different to clinical pharmacists as they are
not able to prescribe or make clinical decisions, instead working under
supervision to ensure effective and efficient use of medicines.
Pharmacy technicians core role
responsibilities will cover clinical, and technical and administrative categories.
The purpose of the role is to
lead improvements to maximise safe, cost-effective best practice in prescribing
to improve the quality of patient care. The post holder will help patients to
get the best from their medicines by switching medications to agreed and
approved protocols, improving repeat prescribing processes in General Practice,
including promotion of repeat dispensing and online ordering, minimising
clinical risk and aiming to reduce wasted medicines.
In addition, the post holder will
be responsible for encouraging the development of better understanding of the
principles of medicines optimisation throughout the practice teams and
promoting good practice in line with therapeutic developments. This will
involve assisting the Practice and the wider PCN in achieving national
requirements, NICE implementation and utilisation of medicines optimisation
initiatives.
Key duties and responsibilities Key duties
and responsibilities
Clinical
Undertake patient facing and patient supporting roles
to ensure effective medicines use, through shared decision-making conversations
with patients.
Carry out medicines optimisation tasks including
effective medicine administration (e.g. checking inhaler technique), supporting
medication reviews and medicines reconciliation. Where required, utilise
consultation skills to work in partnership with patients to ensure they use
their medicines effectively.
As determined by the Clinical Team, support medication
reviews and medicines reconciliation for new care home patients and synchronising
medicines for patient transfers between care settings, linking with local
community pharmacies
Support the Clinical Team in Structured Medication Reviews (SMR)
i.e. organise necessary
monitoring tests prior to SMR
Provide expertise to address both the public health
and social care needs of patients,
including lifestyle advice, service information, and help in tackling local health inequalities.
Manage shared care protocols and liaise with Clinical
Pharmacists for more complex patients.
Support initiatives for antimicrobial stewardship to
reduce inappropriate antibiotic prescribing locally.
Technical and Administrative
Support the multi-disciplinary team to ensure efficient
medicines optimisation processes are being followed.
Implement efficient ordering and return processes and
reducing medication wastage.
Provide training and support on the legal, safe and
secure handling of medicines, including the implementation of the Electronic
Prescription Service (EPS).
Promotion of Electronic Repeat Dispensing (eRD) and online ordering
Develop relationships with other pharmacy professionals
and members of the multi-disciplinary team to support integration across health
and social care including primary care, community pharmacy, secondary care and
mental health.
Support practice reception teams in streaming general
prescription requests, to allow GPs
and clinical pharmacists to review the more clinically complex requests.
Support the implementation of national prescribing
policies and guidance within GP practices, care homes and other primary care settings.
Support the PCN to deliver on QIPP agenda, QOF and
locally commissioned enhanced services
Supporting quality improvement measures and
contributing to the Quality and
Outcomes Framework and enhanced services;
Support the PCN in reviewing and developing practice
policies for CQC requirements
Assist with the implementation of the Community Pharmacy
Referral Scheme.
GeneralThe postholder will:
Develop a culture that promotes equality and values
diversity. The postholder must be aware of and committed to the Equality and
Diversity policies of the appointing GP Federation and comply with all the
requirements of these policies and actively promote Equality and Diversity
issues relevant to the post.
Ensure the principles of openness, transparency and candour
are observed and upheld in all
working practices.
The post holder will have, or acquire through training
provided by the organisation, the appropriate level of safeguarding and
knowledge, skills and practice
required for the post
and be aware of and comply with
the organisations safeguarding protection policies and procedures.
Ensure that any infection prevention and control
issues are reported to the line manager/Infection Prevention and Control
Equality and diversity:
The post-holder will support the equality, diversity
and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of
peoples rights, interpreting them in a way that is consistent with practice
procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers
and colleagues.
Behaving in a manner which is welcoming to and of the
individual, is non- judgmental and respects their circumstances, feelings
priorities and rights.
Personal/Professional development:
The post-holder will participate in any training
programme implemented by the practice as part of this employment, with such
training to include:
o
Participation in an annual individual performance review, including taking responsibility
for maintaining a record of own personal and/or professional development
o
Taking responsibility for own development, learning
and performance and demonstrating skills and activities to others who are
undertaking similar work
Quality:
The post-holder will strive to
maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own
actions, either directly or under supervision
Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the
teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Supervision
The postholder will have access
to appropriate clinical supervision and an appropriate named individual in the
Practice to provide general advice and support on a day-to-day basis.