Job summary
We are looking for compassionate, dedicated, and reliable Health Care Assistants to join our growing team. As a key member of our team, you will play a vital role in delivering person-centred care and support to individuals.
Main duties of the job
Primary Responsibilities:
The following are the core responsibilities of the HCA. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Undertake new patient health checks
- Support the practice nurse with health promotion programmes
- Carry out baseline observations such as pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately
- Facilitate routine and 24-hour BP monitoring, advising patients accordingly
- Undertake wound care, dressings and other clinical tasks
- Support the practice nurse with the management of chronic disease clinics
- Carry out BMI checks as directed
- Act as a chaperone as required
- When trained, undertake venepuncture
- When trained, administer flu vaccinations
- When trained, carry out ear irrigation under supervision of the practice nurse
- Carry out ECGs as requested
- Ensure specimens are recorded and ready for onward transportation
- Provide support during minor operations as required
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Ensure fridges are cleaned routinely in accordance with extant guidance
- Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy
- Deliver opportunistic health promotion where appropriate
- To work across all locations which may be communicated at short notice due to unexpected absences within the team
- To attend regular training updates and nurses meetings
About us
We are an ambitious and diverse GP Practice Network, providing care to over 30,000 patients across six locations in Plymouth. We are a forward-thinking team that always aspire to fresh thinking and innovation for new or improved ways to delivering the best healthcare for our patients. We can guarantee a day working in Pathfields will not be dull and will bring fulfilment and the sense you really are making a difference as part of a diverse team we are most proud of!
We have approximately 140 employees in diverse roles including GPs, Pharmacists, Paramedics, Physiotherapists, Advanced Nurse Practitioners, Advanced Clinical Practitioners, Pharmacy Technicians, Practice Nurses, Healthcare Assistants, Phlebotomists Receptionist, Administrators and many more! We recognise that staff our best asset and work hard to provide a supportive and inclusive culture where staff can thrive. Wherever you work with Pathfields, you will always have the opportunity to bring new ideas to continuously improve our service to patients.
Job description
Job responsibilities
- Primary Responsibilities:
The following are the core responsibilities of the Healthcare Assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Undertake new patient health checks
- Support the practice nurse with health promotion programmes
- Carry out baseline observations such as pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately
- Facilitate routine and 24-hour BP monitoring, advising patients accordingly
- Undertake wound care, dressings and other clinical tasks as required
- Support the practice nurse with the management of chronic disease clinics
- Carry out BMI checks as directed
- Act as a chaperone as required
- When trained, undertake venepuncture
- When trained, administer flu vaccinations
- When trained, carry out ear irrigation under the supervision of the practice nurse
- Carry out ECGs as requested
- Ensure specimens are recorded and ready for onward transportation
- Provide support during minor operations as required
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Ensure fridges are cleaned routinely in accordance with extant guidance
- Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy
- Deliver opportunistic health promotion where appropriate
- To be prepared to work across all locations which may be communicated at short notice due to unexpected absences within the team
- To attend regular training updates and nurses meetings
Secondary Responsibilities:
In addition to the primary responsibilities, the Healthcare Assistant may be requested to:
- Participate in practice audit as directed by the audit lead
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning within the practice
Job description
Job responsibilities
- Primary Responsibilities:
The following are the core responsibilities of the Healthcare Assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Undertake new patient health checks
- Support the practice nurse with health promotion programmes
- Carry out baseline observations such as pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately
- Facilitate routine and 24-hour BP monitoring, advising patients accordingly
- Undertake wound care, dressings and other clinical tasks as required
- Support the practice nurse with the management of chronic disease clinics
- Carry out BMI checks as directed
- Act as a chaperone as required
- When trained, undertake venepuncture
- When trained, administer flu vaccinations
- When trained, carry out ear irrigation under the supervision of the practice nurse
- Carry out ECGs as requested
- Ensure specimens are recorded and ready for onward transportation
- Provide support during minor operations as required
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Ensure fridges are cleaned routinely in accordance with extant guidance
- Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy
- Deliver opportunistic health promotion where appropriate
- To be prepared to work across all locations which may be communicated at short notice due to unexpected absences within the team
- To attend regular training updates and nurses meetings
Secondary Responsibilities:
In addition to the primary responsibilities, the Healthcare Assistant may be requested to:
- Participate in practice audit as directed by the audit lead
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning within the practice
Person Specification
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Experience of working in a primary care environment
Qualifications
Essential
- Qualifications
- Phlebotomy certification
Desirable
- Ear syringing certification
- Healthcare qualification (level 2 or 3) or working towards gaining equivalent level
Clinical Knowledge & Skills
Desirable
- Wound Care / Removal of sutures & staples
- ECGs
- Venepuncture
- New patient medicals inc. Height, weight, BP, Pulse
- Chaperone procedure
- Spirometry
- Ability to record accurate clinical notes
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
Desirable
- Competent in the use of Office and Outlook
- EMIS / Systmone / Vision user skills
Person Specification
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Experience of working in a primary care environment
Qualifications
Essential
- Qualifications
- Phlebotomy certification
Desirable
- Ear syringing certification
- Healthcare qualification (level 2 or 3) or working towards gaining equivalent level
Clinical Knowledge & Skills
Desirable
- Wound Care / Removal of sutures & staples
- ECGs
- Venepuncture
- New patient medicals inc. Height, weight, BP, Pulse
- Chaperone procedure
- Spirometry
- Ability to record accurate clinical notes
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
Desirable
- Competent in the use of Office and Outlook
- EMIS / Systmone / Vision user skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
