Job summary
To aid in the delivery of the organisations training and development
programme, which aligns with the Practices strategic aims. The Training and
Development Officer, in conjunction with HR Business Manager, will provide advice
and support for all training and development matters.
The Training and Development Officer will support the HR Business
Manager to ensure our training and development offer enables an
employee-oriented, high-performance culture that emphasises quality,
productivity, goal attainment and ongoing development of a high performing
workforce. As a Training and Development Officer, you will collaborate
with various teams to ensure employees receive the necessary training to excel
in their roles and contribute to the overall success of Pathfields Medical
Group.
This role is for 20 hours per week across four days. (Please disregard the information that says 15 hours).
Main duties of the job
The Training and Development Officer, in conjunction with the HR Business Manager, supports the implementation of services, policies and procedures.The primary focus will be identifying training needs, designing relevant programs, and assessing their impact on employee performance.
About us
Who are we?
We are a GP Practice Network, providing care to over 30,000 patients across six locations in Plymouth. We are a forward-thinking team that always aspire to fresh thinking and innovation for new or improved ways to delivering the best healthcare for our patients.
We have approximately 140 employees in diverse roles of different roles including GPs, Pharmacists, Paramedics, Physiotherapists, Advanced Nurse Practitioners, Advanced Clinical Practitioners, Pharmacy Technicians, Practice Nurses, Healthcare Assistants, Phlebotomists Receptionist, Administrators and many more! We recognise that staff our best asset and work hard to provide a supportive and inclusive culture where staff can thrive. Wherever you work with Pathfields, you will always have the opportunity to bring new ideas to continuously improve our service to patients.
Job description
Job responsibilities
Primary Responsibilities:
The following are the core responsibilities of the Training and
Development Officer. The Training and Development Officer is expected to work
closely with the HR Business Manager. There may be on occasion, a requirement
to carry out other tasks; this will be dependent upon factors such as workload
and staffing levels:
Work
in conjunction with the HR Business Manager to support the preparation and implementation
of training and development strategies and programmes.
Liaise
with managers and team leaders to ensure relevant training is provided to all
staff and new areas of training are identified and implemented in a timely
manner.
Manage
the onboarding of GP students and trainees to ensure a smooth and robust
induction process and ongoing support whilst they are with Pathfields.
Liaise
with the relevant partner and GP mentors to ensure adequate support is
available to the students and trainees
Advise
and provide guidance on training and development policies and procedures to managers and team leaders.
Implement
and support the governance and management processes that relate to the
agreement and sign off of adhoc training and development across the
organisation.
Ensure
employee mandatory training is up to date and recorded on Practice Index.
Provide
reports to team leaders and managers on the completion of mandatory training.
Review
and evaluate the staff onboarding programme annually to ensure this captures
all relevant processes for IT access, pensions and financial purposes.
Develop
and implement a robust induction programme to ensure we have a fit for purpose
induction process for all staff and students working at Pathfields.
Review
the existing appraisal process and implement robust changes to ensure an effective
staff appraisal process that is consistently applied across the Practice.
Co-ordinating
the reviewing and updating of all training and development policies and procedures.
Manage
HR electronic training files to ensure they are legally compliant and kept up
to date in accordance with regulatory requirements.
Support
in the line management of the Training Administrator
Work with the HR
Business Manager and the wider management to design and implement development
pathways for team leaders and management roles.
Job description
Job responsibilities
Primary Responsibilities:
The following are the core responsibilities of the Training and
Development Officer. The Training and Development Officer is expected to work
closely with the HR Business Manager. There may be on occasion, a requirement
to carry out other tasks; this will be dependent upon factors such as workload
and staffing levels:
Work
in conjunction with the HR Business Manager to support the preparation and implementation
of training and development strategies and programmes.
Liaise
with managers and team leaders to ensure relevant training is provided to all
staff and new areas of training are identified and implemented in a timely
manner.
Manage
the onboarding of GP students and trainees to ensure a smooth and robust
induction process and ongoing support whilst they are with Pathfields.
Liaise
with the relevant partner and GP mentors to ensure adequate support is
available to the students and trainees
Advise
and provide guidance on training and development policies and procedures to managers and team leaders.
Implement
and support the governance and management processes that relate to the
agreement and sign off of adhoc training and development across the
organisation.
Ensure
employee mandatory training is up to date and recorded on Practice Index.
Provide
reports to team leaders and managers on the completion of mandatory training.
Review
and evaluate the staff onboarding programme annually to ensure this captures
all relevant processes for IT access, pensions and financial purposes.
Develop
and implement a robust induction programme to ensure we have a fit for purpose
induction process for all staff and students working at Pathfields.
Review
the existing appraisal process and implement robust changes to ensure an effective
staff appraisal process that is consistently applied across the Practice.
Co-ordinating
the reviewing and updating of all training and development policies and procedures.
Manage
HR electronic training files to ensure they are legally compliant and kept up
to date in accordance with regulatory requirements.
Support
in the line management of the Training Administrator
Work with the HR
Business Manager and the wider management to design and implement development
pathways for team leaders and management roles.
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
- Minimum 1 years experience of developing and implementing Training and Development programmes and relevant materials.
Desirable
- Learning and Development Qualification or working towards
Experience
Essential
- Experience of working with the public
- Proven track record of developing and delivering training to staff at all levels
- Experience of deploying a wide variety of training methods
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
- Experience of chairing meetings, producing agendas and minutes
Desirable
- Experience of successfully developing and implementing projects
- Experience of working in a health care setting
Skills
Essential
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strong writing and record keeping ability for reports and training manuals
- Eye for detail
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Effective time management (Planning & Organising)
- Ability to network and build relationships
- Proven problem solving & analytical skills
- Ability to develop, implement and embed policy and procedure
- Ability to motivate and train staff
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
- Minimum 1 years experience of developing and implementing Training and Development programmes and relevant materials.
Desirable
- Learning and Development Qualification or working towards
Experience
Essential
- Experience of working with the public
- Proven track record of developing and delivering training to staff at all levels
- Experience of deploying a wide variety of training methods
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
- Experience of chairing meetings, producing agendas and minutes
Desirable
- Experience of successfully developing and implementing projects
- Experience of working in a health care setting
Skills
Essential
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strong writing and record keeping ability for reports and training manuals
- Eye for detail
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Effective time management (Planning & Organising)
- Ability to network and build relationships
- Proven problem solving & analytical skills
- Ability to develop, implement and embed policy and procedure
- Ability to motivate and train staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
