Go back
Grovehill Medical Centre

Medical Receptionist

The closing date is 18 September 2025

Apply for this job

Job summary

We have an opening on our small but brilliant admin team. We are looking for a proactive, organised team member who has experience in customer care, is detail oriented, has computer knowledge and would like to make a difference for our patients.

Main duties of the job

Tasks include manning the front desk, answering the phones, booking appointments, liaising with the clinical team, answering queries from patients and other healthcare providers, registering new patients, workflowing documents from secondary care, as well as other administrative tasks.

About us

We are a small team trying to make a difference for our patients. We continuously strive for clinical excellence. We have regular team meetings and work together very closely.

Details

Date posted

12 September 2025

Pay scheme

Other

Salary

£12.21 an hour Minimum Wage

Contract

Permanent

Working pattern

Part-time

Reference number

A0996-25-0000

Job locations

Kilbride Court

Hemel Hempstead

Hertfordshire

HP2 6AD


Job description

Job responsibilities

Answering the phones, booking appointments, dealing with daily queries from patients, preparing prescriptions, work flowing documents from secondary care, registering new patients, dealing with tasks sent by clinicians.

Job description

Job responsibilities

Answering the phones, booking appointments, dealing with daily queries from patients, preparing prescriptions, work flowing documents from secondary care, registering new patients, dealing with tasks sent by clinicians.

Person Specification

Experience

Essential

  • We are looking for experience in customer care. It doesn't have to be in the medical field.
  • The ideal team member should be proactive, organised and will work well within the team and on their own.
  • Computer knowledge (Microsoft office) is necessary, full training for the clinical system will be given.
  • Flexible, able to cover additional shift (holiday and sickness).

Desirable

  • Pleasant phone manner and a team player.
Person Specification

Experience

Essential

  • We are looking for experience in customer care. It doesn't have to be in the medical field.
  • The ideal team member should be proactive, organised and will work well within the team and on their own.
  • Computer knowledge (Microsoft office) is necessary, full training for the clinical system will be given.
  • Flexible, able to cover additional shift (holiday and sickness).

Desirable

  • Pleasant phone manner and a team player.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grovehill Medical Centre

Address

Kilbride Court

Hemel Hempstead

Hertfordshire

HP2 6AD


Employer's website

https://www.grovehillmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Grovehill Medical Centre

Address

Kilbride Court

Hemel Hempstead

Hertfordshire

HP2 6AD


Employer's website

https://www.grovehillmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Manuela Wilhelm

manuela.wilhelm@nhs.net

01442212038

Details

Date posted

12 September 2025

Pay scheme

Other

Salary

£12.21 an hour Minimum Wage

Contract

Permanent

Working pattern

Part-time

Reference number

A0996-25-0000

Job locations

Kilbride Court

Hemel Hempstead

Hertfordshire

HP2 6AD


Privacy notice

Grovehill Medical Centre's privacy notice (opens in a new tab)