Receptionist - GP Practice (Annualised hours contract)

Job summary

Hours will vary each week.

We are looking to recruit a friendly, motivated and enthusiastic medical receptionist to add to our administrative team. You will play a crucial role in helping our patients both face to face and over the phone with their health care needs. The post holder will ideally have previous GP practice or NHS experience with knowledge of EMISweb, however, this is not essential.

If you enjoy a variety in your work, have IT skills along with excellent customer service then this is a perfect job for you.

The successful candidate must be fully vaccinated against Covid-19.

Main duties of the job

• Ensure all patients and visitors are greeted professionally and politely with their queries dealt with effectively and efficiently.
• Answer all incoming calls from patients and other health care professionals. Divert or take messages as req.
• Deal with administrative queries and requests from patients & GP's.
• Maintain and monitor the practice appointments system. Make/re-arrange/cancel appointments as req.

• Initiate contact with and respond to requests from patients, other team members and associated healthcare providers

• Scan all patient information i.e. medical documentsensuring all patient records are kept up to date.
• Deal with referrals to primary and secondary care

• Process and distribute incoming (and outgoing) post as well as dealing with other adhoc duties and general administrative tasks.

About us

Deerness Park Medical Group serves a population of 14,000 patients across 2 sites. You will join our expanding, fast paced, friendly and motivated team of 16 reception and admin staff, as well as a full clinical team consisting of GPs, ANPs, Nurses and HCAs.

The Practice was recently rated as good overall and outstanding in Leadership by the CQC