Go back
Deerness Park Medical Group

Receptionist

Information:

This job is now closed

Job summary

The Receptionist role is crucial to the day to day running of the practice. They are the first point of contact for our patients. The right candidate will have the ability to communicate effectively, good organisation skills and IT skills.

Main duties of the job

Main duties include, answering calls from patients for appointments, prescriptions and other general enquiries. Liaising between patient and clinician and other professionals. Completing admin on behalf of the GPs including making referrals etc.

About us

Here at Deerness Park, we are a big team who work across two sites. We have a big patient list size to look after who are at the heart of every decision that is made. The team consists of receptionists and secretary's, Healthcare assistants, Nurses, Nurse practitioners, GPS.

Details

Date posted

28 November 2023

Pay scheme

Other

Salary

£10.50 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0994-23-0004

Job locations

Suffolk Street

Hendon

Sunderland

Tyne & Wear

SR2 8AD


Bunnyhill Primary Care Centre

Sunderland

SR5 4BW


Job description

Job responsibilities

The role of the medical receptionist is vast and varied. The duties consist of making appointments for patients through a variety of channels. Communicating with patients on a day to day basis about upcoming appointments. Ordering prescriptions. Signposting, effectively, patients to the right clinician. Communicating on behalf of a patient to healthcare professionals. Scanning and coding inbound documents. Making referrals to other providers. The medical receptionist role is the face of the practice and the first point of contact for the patients, therefore you must be caring, empathetic and committed to providing the best service.

Job description

Job responsibilities

The role of the medical receptionist is vast and varied. The duties consist of making appointments for patients through a variety of channels. Communicating with patients on a day to day basis about upcoming appointments. Ordering prescriptions. Signposting, effectively, patients to the right clinician. Communicating on behalf of a patient to healthcare professionals. Scanning and coding inbound documents. Making referrals to other providers. The medical receptionist role is the face of the practice and the first point of contact for the patients, therefore you must be caring, empathetic and committed to providing the best service.

Person Specification

Experience

Essential

  • Ability to work at pace with a large team.
  • Ability to prioritise workload.

Desirable

  • Experience of working in a GP Practice or similar clinical setting
Person Specification

Experience

Essential

  • Ability to work at pace with a large team.
  • Ability to prioritise workload.

Desirable

  • Experience of working in a GP Practice or similar clinical setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Deerness Park Medical Group

Address

Suffolk Street

Hendon

Sunderland

Tyne & Wear

SR2 8AD


Employer's website

https://www.deernesspark.co.uk/ (Opens in a new tab)

Employer details

Employer name

Deerness Park Medical Group

Address

Suffolk Street

Hendon

Sunderland

Tyne & Wear

SR2 8AD


Employer's website

https://www.deernesspark.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Deerness Park Medical Group

dpark@nhs.net

01915658849

Details

Date posted

28 November 2023

Pay scheme

Other

Salary

£10.50 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0994-23-0004

Job locations

Suffolk Street

Hendon

Sunderland

Tyne & Wear

SR2 8AD


Bunnyhill Primary Care Centre

Sunderland

SR5 4BW


Privacy notice

Deerness Park Medical Group's privacy notice (opens in a new tab)