Beech Tree Surgery

Care Coordinator - Safeguarding

This job is now closed

Job summary

To address the ever-increasing demand for primary care services there is a wide recognition of the need for improved co-ordination of care needs for individuals who are considered vulnerable & where safeguarding concerns may exist.

An exciting opportunity has arisen at Selby Town Primary Care Network (PCN) for an additional Safeguarding Care Coordinator to join our friendly and dynamic team.

Main duties of the job

Main duties of the role will include:

Providing comprehensive, effective and high quality administrative support to the relevant Safeguarding Lead at each practice
Providing and coordinating administrative and secretarial services where required; including, for example, the preparation of agendas and minutes, taking appropriate follow-up action as required.
Overseeing an electronic filing system for safeguarding issues
Preparing confidential letters/documents/reports
Constantly reviewing working practices and suggesting any areas of improvements

About us

The award-winning Selby Town PCN consists of four practices with a combined population of approximately 50,000 patients, covering the large geographical area surrounding Selby and Escrick.

This is a post supporting patients & staff across the four practices in the PCN: Beech Tree Surgery, Escrick Surgery, Posterngate Surgery and Scott Road Medical Centre.

The PCN has a Clinical Director, two Clinical Lead GP's and is managed by the PCN Operations Manager & HR Lead.

We work in increasingly collaborative partnerships across a number of workstreams, which include important priority areas of mental health, frailty, urgent care and health inequity. Our team consists of a diverse multi-professional workforce which includes pharmacists, MSK practitioners, physician associates, mental health workers, care coordinators, social prescribing link workers, a frailty therapy team, an urgent care coordinator, a business intelligence analyst/digital lead, a transformational lead and an urgent care team of health care professionals.

Date posted

17 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0991-24-0020

Job locations

68 Doncaster Road

Selby

YO8 9AJ

Job description

Job responsibilities

KEY RESPONSIBILTIES

Sorting and prioritising all incoming mail and e-mail that relates to safeguarding or potential safeguarding issues.

Acting as the main safeguarding link for all practices with regards phone calls/messages

Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.

Deal with any telephone calls for practices from third parties regarding safeguarding issues.

Ensuring practice safeguarding registers are accurate & up to date.

Completing safeguarding reports received from third parties.

Attending safeguarding meetings with relevant agencies, e.g., social services

Ensuring codes are accurately entered/amended onto medical records.

Running and collating reports which may include reports to the PCN Board

Ensuring practices have relevant & up to date policies in place.

Maintaining effective electronic filing systems, to ensure that information is kept securely and is accessible to other members of the team.

To support practices in any Learning Reviews

Acting as an expert Safeguarding resource for practices