Southgates Medical Centre & The Woottons Surgery

Matron - Acute Frail Elderly Outreach Matron

The closing date is 22 April 2026

Job summary

Southgates and The Woottons Surgeries are based in King's Lynn and it has a long and proud history of excellent patient care.

We are looking for an experienced Matron to join our friendly and professional team in serving our patients.

This role is for a permanent contract for 18 hours per week (2 days: Monday & Tuesday).

We have two surgeries in King's Lynn and you may be required to work across both of these (Southgates and The Woottons).

For any further information please contact: Gemma Gay, HR Manager on g.gay@nhs.net

Main duties of the job

The successful candidate will be an experienced registered prescribing nurse, ideally with Matron experience.

A team player whom can demonstrate excellent interpersonal and communication skills, has the ability to self-motivate, organise and prioritise the workload of the nursing team.

About us

You would be part of a friendly & professional team of 5 Matrons.

The Practice has around 22,000 patients, so it is a busy but enjoyable working environment.

Details

Date posted

09 April 2026

Pay scheme

Other

Salary

£26.87 to £30.34 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0977-090426

Job locations

41 Goodwins Road

King's Lynn

Norfolk

PE30 5QX


Priory Lane

North Wootton

King's Lynn

Norfolk

PE30 3PT


Job description

Job responsibilities

Job Title: Acute Frail Elderly Outreach Matron

Band: 8a

Reports to: Practice Manager

Accountable to: Practice Manager and GP Partners

Main Duties

To work as an autonomous clinical practitioner to provide expert clinical care for frail, elderly & housebound patients with acute/intensive & complex medical needs. To diagnose, review and treat patients in their own home.

Clinical Practice

To provide expert clinical care for frail patients who may have multiple long term conditions and are at risk of deteriorating health that may result in declining clinical quality of life or avoidable hospital admission or unnecessary length of hospital stay.

Supporting and working with carers and wider family members.

Develop relationships with staff within the Practice, ICT, Rapid Response and Social Care relating to them on a day-to-day basis.

Undertake comprehensive assessment of the physical and psycho-social care needs of frail patients who may also have complex chronic disease.

Establish an individuals functional capabilities with regard to frailty as well as any long term conditions clinical management.

Develop a person led evidence based holistic health and social care plan in conjunction with medical and other health and social care colleagues.

Develop person led care plans in partnership with patients and their relatives.

Use a high level of communication and interpersonal skills to communicate effectively with patients and carers, in particular the skills needed for cognitive assessment and mental health status.

Refer individuals to mental health and/or other services where appropriate.

Work with patients and carers to teach and educate them about the early warning signs in order to facilitate rapid management of complications or crises.

Enable patients to be as independent as possible by facilitating a range of self-management strategies through undertaking desired occupations and non-occupational activities including the support that is available from the voluntary sector.

End of life care and support. Prescribing medication for terminal patient care and liaising with specialist teams.

Constantly strive to identify training needs for self and others.

To fulfil the requirements for maintaining a professional registration.

Communication

Deliver sensitive communication to patients and colleagues alike including carers.

Maintain effective communication within the practice nursing team, with the nurse manager, the GPs and the whole practice team

Clinical Practice and Quality

Work within own confidence and professional code of conduct as regulated by the NMC.

Always produce accurate, contemporaneous and complete record keeping of patient consultations

Support and participate in lifelong learning and shared learning across the practice.

Understand and apply appropriate support to the identification of vulnerable adults and children and keep up to date with statutory child protection training, practice procedures and protocol.

Work as an effective and responsible member of the practice nursing team, the emergency team and the overall practice team.

Work effectively with others following the practice values, policies and protocols incorporating respect for all patients and colleagues.

Manage and assess risk in a professional manner ensuring that appropriate measures are in place to protect staff and patients (where this is discovered not to be the case to draw this to the attention of the nurse manager/general manager as soon as practicable).

Follow infection control guidelines within the practice.

Follow the practice policies on equality and diversity to ensure the absence of discrimination.

Other

Any other appropriate duties that are requested by the Partners or Practice Manager

Will be required to work across both The Southgates and The Woottons Surgeries

At times may be required to work extended hours

Job description

Job responsibilities

Job Title: Acute Frail Elderly Outreach Matron

Band: 8a

Reports to: Practice Manager

Accountable to: Practice Manager and GP Partners

Main Duties

To work as an autonomous clinical practitioner to provide expert clinical care for frail, elderly & housebound patients with acute/intensive & complex medical needs. To diagnose, review and treat patients in their own home.

Clinical Practice

To provide expert clinical care for frail patients who may have multiple long term conditions and are at risk of deteriorating health that may result in declining clinical quality of life or avoidable hospital admission or unnecessary length of hospital stay.

Supporting and working with carers and wider family members.

Develop relationships with staff within the Practice, ICT, Rapid Response and Social Care relating to them on a day-to-day basis.

Undertake comprehensive assessment of the physical and psycho-social care needs of frail patients who may also have complex chronic disease.

Establish an individuals functional capabilities with regard to frailty as well as any long term conditions clinical management.

Develop a person led evidence based holistic health and social care plan in conjunction with medical and other health and social care colleagues.

Develop person led care plans in partnership with patients and their relatives.

Use a high level of communication and interpersonal skills to communicate effectively with patients and carers, in particular the skills needed for cognitive assessment and mental health status.

Refer individuals to mental health and/or other services where appropriate.

Work with patients and carers to teach and educate them about the early warning signs in order to facilitate rapid management of complications or crises.

Enable patients to be as independent as possible by facilitating a range of self-management strategies through undertaking desired occupations and non-occupational activities including the support that is available from the voluntary sector.

End of life care and support. Prescribing medication for terminal patient care and liaising with specialist teams.

Constantly strive to identify training needs for self and others.

To fulfil the requirements for maintaining a professional registration.

Communication

Deliver sensitive communication to patients and colleagues alike including carers.

Maintain effective communication within the practice nursing team, with the nurse manager, the GPs and the whole practice team

Clinical Practice and Quality

Work within own confidence and professional code of conduct as regulated by the NMC.

Always produce accurate, contemporaneous and complete record keeping of patient consultations

Support and participate in lifelong learning and shared learning across the practice.

Understand and apply appropriate support to the identification of vulnerable adults and children and keep up to date with statutory child protection training, practice procedures and protocol.

Work as an effective and responsible member of the practice nursing team, the emergency team and the overall practice team.

Work effectively with others following the practice values, policies and protocols incorporating respect for all patients and colleagues.

Manage and assess risk in a professional manner ensuring that appropriate measures are in place to protect staff and patients (where this is discovered not to be the case to draw this to the attention of the nurse manager/general manager as soon as practicable).

Follow infection control guidelines within the practice.

Follow the practice policies on equality and diversity to ensure the absence of discrimination.

Other

Any other appropriate duties that are requested by the Partners or Practice Manager

Will be required to work across both The Southgates and The Woottons Surgeries

At times may be required to work extended hours

Person Specification

Qualifications

Essential

  • Registered Prescribing Nurse.

Experience

Desirable

  • Experience in Primary care and working with the elderly.
Person Specification

Qualifications

Essential

  • Registered Prescribing Nurse.

Experience

Desirable

  • Experience in Primary care and working with the elderly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Southgates Medical Centre & The Woottons Surgery

Address

41 Goodwins Road

King's Lynn

Norfolk

PE30 5QX


Employer's website

https://southgatesandwoottonssurgeries.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Southgates Medical Centre & The Woottons Surgery

Address

41 Goodwins Road

King's Lynn

Norfolk

PE30 5QX


Employer's website

https://southgatesandwoottonssurgeries.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR & Payroll Manager

Gemma Gay

g.gay@nhs.net

01553819477

Details

Date posted

09 April 2026

Pay scheme

Other

Salary

£26.87 to £30.34 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0977-090426

Job locations

41 Goodwins Road

King's Lynn

Norfolk

PE30 5QX


Priory Lane

North Wootton

King's Lynn

Norfolk

PE30 3PT


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