Job summary
The Heron Medical Practice are seeking a Junior Medical Secretary to join our team on a part time basis. The hours are Monday to Friday, 14:30 - 17:30, totalling 15 hours per week.
We are looking for a confident, highly experienced team player with excellent communication and organisational skills, a positive attitude and commitment to work, to join the Heron Medical Practice.
Interviews will be held on Thursday 9th January 2025 in the morning.
Main duties of the job
To be responsible for undertaking a wide range of secretarial and administrative
duties and the provision of administrative support to the multidisciplinary
team. Duties can include but are not
limited to, the processing of information (electronic and hard copy) in a
timely manner, liaising with multidisciplinary team members and external
agencies such as secondary care and community service providers in accordance
with current policies, including the use of the electronic referral service
(ERS).
About us
The Heron Medical Practice is a 7 Partner general medical practice with a wide ranging patient demographic based in Herne Bay and Hersden.
The Practice team is passionate about providing a high quality service to our patients, as well as maintaining a high level of professionalism. Our work environment boasts strong team-working ethics.
We have a strong team of allied health professionals including a Practice Pharmacist, a Community Pharmacist, a Paramedic, Practice Nurses and HCAs.
The Practice prides themselves on holding numerous accreditations to look after our employees. We have been awarded GOLD for investing in our people and hold a PLATINUM award for being a 'green' practice in Kent.
If you would like to be part of a friendly and progressive practice, then we would like to hear from you.
Job description
Job responsibilities
The following are
the core responsibilities of the medical secretary. There may be on occasion, a
requirement to carry out other tasks; this will be dependent upon factors such
as workload and staffing levels:
Follow
GDPR guidance and practice policy
Input
data into the patients healthcare records as necessary
Process
requests for information i.e. SAR, insurance / solicitors letters and DVLA
forms (copy medical records)
Read
code data on EMISWEB
Ensure
ERS worklists are up to date including Advice and Guidance responses and
rejected referrals
Carry
out system searches for rapid access referrals and ensure patients are seen in
a timely manner
Maintain
a clean, tidy, effective working area at all times
To attend training
where applicable and ensuring all mandatory training is kept up to date.
Job description
Job responsibilities
The following are
the core responsibilities of the medical secretary. There may be on occasion, a
requirement to carry out other tasks; this will be dependent upon factors such
as workload and staffing levels:
Follow
GDPR guidance and practice policy
Input
data into the patients healthcare records as necessary
Process
requests for information i.e. SAR, insurance / solicitors letters and DVLA
forms (copy medical records)
Read
code data on EMISWEB
Ensure
ERS worklists are up to date including Advice and Guidance responses and
rejected referrals
Carry
out system searches for rapid access referrals and ensure patients are seen in
a timely manner
Maintain
a clean, tidy, effective working area at all times
To attend training
where applicable and ensuring all mandatory training is kept up to date.
Person Specification
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills, including audio typing
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS / Systmone / Vision user skills
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
Desirable
- Experience of working in a health care setting as a medical secretary
Other requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Qualifications
Essential
- GCSE grade A to C in English and Maths
Person Specification
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills, including audio typing
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS / Systmone / Vision user skills
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
Desirable
- Experience of working in a health care setting as a medical secretary
Other requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Qualifications
Essential
- GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
