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Part-time Evening Reception Supervisor

LOWER CLAPTON GROUP PRACTICE

Information:

This job is now closed

Job summary

Lower Clapton General Practice is looking to employ a Part-time Evening Reception Supervisor.

We employ over 55 staff and provide personalised care to over 15,000 patients. Our Practice is a great place to work and we are keen to ensure that all our employees have the right values in order to provide the best service to our patients - Excellent interpersonal, communication and customer service skills, particularly verbal skills are essential. Previous supervisory or management experience is essential.

Main duties of the job

The Practice is open from 8.00am to 8.00pm. The successful applicant will - supervise the work of the evening reception team who complete patient related administrative tasks;Oversee, coordinate and manage the reception area and the staff that work in this area to ensure its smooth running; respond to feedback to ensure a responsive service to patients and provide support to the management and clinical team, where appropriate.

Experience of working in a general practice is an advantage. Knowledge of EMIS Web computer system is desirable but not essential and full training will be provided.

Please refer to the job description for full details.

About us

We have a dedicated multidisciplinary clinical team which includes GP/Nurse Partners, General Practitioners, Practice Nurses, ANP, Health Care Assistants, Clinical Pharmacist, PCN ARR's Roles, Medical Secretaries including a large team of Reception and Administrative Support Staff.

Date posted

09 October 2024

Pay scheme

Other

Salary

£14,266 a year £26,748.85 (FTE) Salary

Contract

Permanent

Working pattern

Part-time

Reference number

A0965-24-0000

Job locations

Lower Clapton General Practice

34 Linscott Road

London

E5 0RD


Job description

Job responsibilities

Job Summary

Oversee, coordinate and manage the reception area and the staff that work in this area to ensure smooth running; respond to feedback to ensure a responsive service to patients and provide support to the management team where appropriate.

Please refer to the Job Description for specific details

Job description

Job responsibilities

Job Summary

Oversee, coordinate and manage the reception area and the staff that work in this area to ensure smooth running; respond to feedback to ensure a responsive service to patients and provide support to the management team where appropriate.

Please refer to the Job Description for specific details

Person Specification

Qualifications

Essential

  • Education to GCSE level with GCSE English or equivalent.
  • Please refer to the attached Person Specification for detailed requirement for this role.

Desirable

  • Basic IT qualification such as ECDL

Experience

Essential

  • Experience of working with the public
  • Experience of working within a pressurised environment
  • Previous Supervisory or Management experience, preferably within a healthcare setting or similar.

Desirable

  • Experience of working in a GP Practice
  • GP Reception experience
Person Specification

Qualifications

Essential

  • Education to GCSE level with GCSE English or equivalent.
  • Please refer to the attached Person Specification for detailed requirement for this role.

Desirable

  • Basic IT qualification such as ECDL

Experience

Essential

  • Experience of working with the public
  • Experience of working within a pressurised environment
  • Previous Supervisory or Management experience, preferably within a healthcare setting or similar.

Desirable

  • Experience of working in a GP Practice
  • GP Reception experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

LOWER CLAPTON GROUP PRACTICE

Address

Lower Clapton General Practice

34 Linscott Road

London

E5 0RD


Employer's website

https://www.lowerclapton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

LOWER CLAPTON GROUP PRACTICE

Address

Lower Clapton General Practice

34 Linscott Road

London

E5 0RD


Employer's website

https://www.lowerclapton.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

HR and Education Coordinator

Vipool Patel

vipool.patel@nhs.net

02085256802

Date posted

09 October 2024

Pay scheme

Other

Salary

£14,266 a year £26,748.85 (FTE) Salary

Contract

Permanent

Working pattern

Part-time

Reference number

A0965-24-0000

Job locations

Lower Clapton General Practice

34 Linscott Road

London

E5 0RD


Supporting documents

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