Job summary
Following our recent merge to form Weymouth Bay Medical Practice, an exciting opportunity has become available for a highly motivated individual to join our friendly, supportive and progressive practice as a Workflow Administrator.
Part time hours are available (hours can be negotiated).
You should have meticulous attention to detail and the ability to manage your own
workload to achieve deadlines.
If you are
passionate about delivering outstanding healthcare and share our values, join
us to support the achievement of our goals.
If you would like an informal discussion, please contact Louise Davies via email at louise.davies@dorsetgp.nhs.uk or call 01305 774466.
Interviews will take place on Wednesday 26th March 2025.
Main duties of the job
The successful candidate will process clinical correspondence received by the practice and accurately code diagnoses, following agreed practice protocols.
For a full list of duties, please refer to the job description.
About us
The newly
merged Weymouth Bay Medical Practice is a large friendly GP practice in
Weymouth, Dorset (previously known as Royal Crescent and Preston Road Practice
and Dorchester Road Practice) and both practices were inspected previously and
were rated as Outstanding and Good by the Care Quality Commission.
We are
committed to continually improve the patient experience, whilst achieving high
quality services and implementing innovative change. This role will work closely with the Practice
Management Team to support achievement of these goals.
The
Practice looks after 27,000 patients with 3 purpose-built surgeries, one in the
town centre of Weymouth (Royal Crescent Surgery), one in Lodmoor (Dorchester
Road Surgery) and one on the outskirts, in the area of Preston (Preston Road
Surgery). We are a training practice
with a dedicated team of 22 GP Partners and 70 nursing and administrative
staff, and we value the contribution of each staff member.
Job description
Job responsibilities
Read
Code relevant information from clinical correspondence into the Practice computer
system.
Primary Duties and Responsibilities
The main duties of
the job role are:
- Read Coding information into the Practice
clinical system following agreed Practice protocols
- Processing clinical correspondence received by
the Practice via email, post
- Liaising with GPs as necessary
Training
Undertake training where relevant to the tasks and
responsibilities associated with the role, including mandatory training, as
agreed with your manager.
Perform any duty specifically delegated by your manager as being
properly the responsibility of the role.
The tasks and responsibilities in this job description may change
in the light of developments within the practice or practice and are subject to
review.
Generic Responsibilities, knowledge and skills
KNOWLEDGE
AND SKILLS
Communication
- Communicate effectively with a range of people
- Communication will take place by way of
meetings, phone calls, written communication, and E-mails.
- Recognise the need to use alternative methods
of communication.
Time Management
- Prioritise, organise and manage own workload
in a manner that maintains and promotes quality. Deal with frequent and unplanned
interruptions to planned workflow.
People and Personal Development
- Take responsibility for own learning and
performance and contribute to the development of others.
Team working
- Work as an effective and responsible team
member, supporting others and exploring new ways of working.
Quality
- Constantly demonstrate accuracy and keen
attention to detail. Maintain quality in own work, encourage others to do so.
Equality and Diversity
- Support equality and value diversity.
Job description
Job responsibilities
Read
Code relevant information from clinical correspondence into the Practice computer
system.
Primary Duties and Responsibilities
The main duties of
the job role are:
- Read Coding information into the Practice
clinical system following agreed Practice protocols
- Processing clinical correspondence received by
the Practice via email, post
- Liaising with GPs as necessary
Training
Undertake training where relevant to the tasks and
responsibilities associated with the role, including mandatory training, as
agreed with your manager.
Perform any duty specifically delegated by your manager as being
properly the responsibility of the role.
The tasks and responsibilities in this job description may change
in the light of developments within the practice or practice and are subject to
review.
Generic Responsibilities, knowledge and skills
KNOWLEDGE
AND SKILLS
Communication
- Communicate effectively with a range of people
- Communication will take place by way of
meetings, phone calls, written communication, and E-mails.
- Recognise the need to use alternative methods
of communication.
Time Management
- Prioritise, organise and manage own workload
in a manner that maintains and promotes quality. Deal with frequent and unplanned
interruptions to planned workflow.
People and Personal Development
- Take responsibility for own learning and
performance and contribute to the development of others.
Team working
- Work as an effective and responsible team
member, supporting others and exploring new ways of working.
Quality
- Constantly demonstrate accuracy and keen
attention to detail. Maintain quality in own work, encourage others to do so.
Equality and Diversity
- Support equality and value diversity.
Person Specification
Experience
Desirable
- Experience of systmone clinical system
- Experience of workflow / clinical coding
- Experience of working in a health care setting
Skills
Essential
- Excellent communication skills (face to face, on the phone and written)
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Able to work in a changing environment
- Able to sustain high concentration levels for prolonged periods of time
- Strong IT skills, competent in the use of Office and Outlook
- Ability to work as a team member and autonomously
- Strong interpersonal skills
- Problem solving & analytical skills
- Ability to accept delegated tasks and responsibility
Qualifications
Essential
- Good Standard of secondary education
- GCSE Mathematics & English (C or above)
Person Specification
Experience
Desirable
- Experience of systmone clinical system
- Experience of workflow / clinical coding
- Experience of working in a health care setting
Skills
Essential
- Excellent communication skills (face to face, on the phone and written)
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Able to work in a changing environment
- Able to sustain high concentration levels for prolonged periods of time
- Strong IT skills, competent in the use of Office and Outlook
- Ability to work as a team member and autonomously
- Strong interpersonal skills
- Problem solving & analytical skills
- Ability to accept delegated tasks and responsibility
Qualifications
Essential
- Good Standard of secondary education
- GCSE Mathematics & English (C or above)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.