Job summary
The Portchester Practice is seeking a motivated and reliable Healthcare
Assistant (HCA) to join our dedicated clinical team. We are a well-established
and forward-thinking practice that takes pride in fostering a welcoming,
inclusive and supportive environment for both patients and staff.
Our vision is to be a centre of excellence in primary care, dedicated to
providing compassionate and patient-focused healthcare to the community we
serve. As part of our commitment to holistic care, wellbeing, and continuous
improvement, we are looking for an HCA who shares our values and is passionate
about making a difference.
Main duties of the job
As a Healthcare Assistant at The Portchester Practice, you will support the clinical team in delivering safe, high-quality care to our patients. Your work will include carrying out health checks, taking blood samples, performing ECGs, administering immunisations under PSD, assisting with wound care, and promoting healthy lifestyles. Youll also play an important role in maintaining equipment, managing clinical stock, and supporting infection control processes all within a friendly and supportive team environment.
About us
The Portchester Practice is a well-established, forward-thinking GP surgery located in Portchester. We are proud to serve a diverse patient population and are committed to delivering high-quality, compassionate and patient-centred care.
Our team includes GPs, nurses, HCAs, pharmacists, paramedics, social prescribers and a highly experienced administrative team. We work closely together in a supportive and inclusive environment where everyones contribution is valued. We aim to create a positive and respectful workplace where staff feel trusted, encouraged and able to thrive.
We embrace innovation and continuous improvement, aligning with NHS values while adapting to meet the needs of modern primary care. Staff wellbeing and professional development are priorities, and we offer regular training opportunities, a strong team culture, and a healthy work-life balance.
We are proud to have been listed in the top 20 GP practices in Hampshire 2025 in the National GP Patient Survey, reflecting the excellent care and service our team provides.
Joining The Portchester Practice means becoming part of a caring, motivated and collaborative team making a real difference in the community.
Job description
Job responsibilities
Job Description Healthcare Assistant (HCA)
Job Title: Healthcare Assistant
Location: The Portchester Practice, Fareham
Responsible to: Practice Nurse Lead / Practice Manager
Salary: Dependent on experience
Hours: Between 08:0018:30 Monday to Friday (hours negotiable)
Contract: Permanent
Job Summary:The Healthcare Assistant will work under the guidance of the nursing team and other clinicians to provide safe, effective and high-quality care to patients. The role includes assisting with a wide range of clinical duties, promoting health and wellbeing, supporting the smooth running of the practice, and contributing to the wider team effort.
Key Responsibilities and Duties:Clinical Duties:
-
Perform phlebotomy
-
Carry out NHS Health Checks (including new patient and learning disability checks)
-
Record and monitor vital signs (e.g. blood pressure, pulse, temperature)
-
Conduct ECGs
-
Carry out blood glucose testing and urinalysis
-
Undertake wound care and dressing changes as required
-
Administer immunisations under Patient Specific Direction (PSD)
-
Support minor surgery clinics (e.g. setup, chaperoning, aftercare)
-
Remove sutures and clips
-
Provide lifestyle and health promotion advice (e.g. smoking cessation, weight management)
-
Support with infection prevention and control processes
-
Ensure appropriate clinical coding and accurate record-keeping
Administrative/Operational Duties:
-
Use EMIS Web to record patient data accurately and appropriately
-
Maintain clinical areas, equipment and stock levels
-
Participate in audits, data collection and quality improvement activities
-
Follow protocols relating to infection control, clinical waste, and health & safety
-
Handle patient queries within scope of competence and escalate as needed
Person Specification:CriteriaEssentialDesirableExperiencePrevious HCA experience in a healthcare settingExperience in general practiceQualificationsCare Certificate or equivalent experienceNVQ Level 3 in Health & Social CareSkills & CompetenciesPhlebotomy, ECGs, wound care, blood glucose testing, immunisationsExperience supporting minor surgery clinics, suture removalCommunicationStrong interpersonal and written communication skillsExperience delivering brief health interventionsIT & Record KeepingConfident using clinical systems EMIS Web preferredFamiliarity with SNOMED codingPersonal AttributesPatient-centred, reliable, flexible, team-focusedEnthusiastic about ongoing learning and developmentTraining & ComplianceBLS, infection control training (or willingness to complete)Participation in QOF or quality improvement activities
Confidentiality and Safeguarding:The post-holder must maintain patient confidentiality at all times and comply with data protection (GDPR) regulations. They must also be aware of safeguarding responsibilities and escalate any concerns in line with practice policy.
Equality and Diversity:
The Portchester Practice is an equal opportunities employer. We are committed to creating an inclusive environment where all individuals are treated with respect and dignity.
Job description
Job responsibilities
Job Description Healthcare Assistant (HCA)
Job Title: Healthcare Assistant
Location: The Portchester Practice, Fareham
Responsible to: Practice Nurse Lead / Practice Manager
Salary: Dependent on experience
Hours: Between 08:0018:30 Monday to Friday (hours negotiable)
Contract: Permanent
Job Summary:The Healthcare Assistant will work under the guidance of the nursing team and other clinicians to provide safe, effective and high-quality care to patients. The role includes assisting with a wide range of clinical duties, promoting health and wellbeing, supporting the smooth running of the practice, and contributing to the wider team effort.
Key Responsibilities and Duties:Clinical Duties:
-
Perform phlebotomy
-
Carry out NHS Health Checks (including new patient and learning disability checks)
-
Record and monitor vital signs (e.g. blood pressure, pulse, temperature)
-
Conduct ECGs
-
Carry out blood glucose testing and urinalysis
-
Undertake wound care and dressing changes as required
-
Administer immunisations under Patient Specific Direction (PSD)
-
Support minor surgery clinics (e.g. setup, chaperoning, aftercare)
-
Remove sutures and clips
-
Provide lifestyle and health promotion advice (e.g. smoking cessation, weight management)
-
Support with infection prevention and control processes
-
Ensure appropriate clinical coding and accurate record-keeping
Administrative/Operational Duties:
-
Use EMIS Web to record patient data accurately and appropriately
-
Maintain clinical areas, equipment and stock levels
-
Participate in audits, data collection and quality improvement activities
-
Follow protocols relating to infection control, clinical waste, and health & safety
-
Handle patient queries within scope of competence and escalate as needed
Person Specification:CriteriaEssentialDesirableExperiencePrevious HCA experience in a healthcare settingExperience in general practiceQualificationsCare Certificate or equivalent experienceNVQ Level 3 in Health & Social CareSkills & CompetenciesPhlebotomy, ECGs, wound care, blood glucose testing, immunisationsExperience supporting minor surgery clinics, suture removalCommunicationStrong interpersonal and written communication skillsExperience delivering brief health interventionsIT & Record KeepingConfident using clinical systems EMIS Web preferredFamiliarity with SNOMED codingPersonal AttributesPatient-centred, reliable, flexible, team-focusedEnthusiastic about ongoing learning and developmentTraining & ComplianceBLS, infection control training (or willingness to complete)Participation in QOF or quality improvement activities
Confidentiality and Safeguarding:The post-holder must maintain patient confidentiality at all times and comply with data protection (GDPR) regulations. They must also be aware of safeguarding responsibilities and escalate any concerns in line with practice policy.
Equality and Diversity:
The Portchester Practice is an equal opportunities employer. We are committed to creating an inclusive environment where all individuals are treated with respect and dignity.
Person Specification
Qualifications
Essential
- Health Care Assistant care certificate (Primary Care
- Phlebotomy
- Chronic disease reviews such as hypertension, diabetic foot checks etc
- NHS Health Checks (including new patient and learning disability reviews)
- Wound care and dressings
- ECGs
- Urine testing and analysis
- Immunisations (administered under a Patient Specific Direction)
Desirable
- Competent in the administration of intramuscular and subcutaneous injections, including B12, shingles, and RSV vaccines, under a Patient Specific Direction (PSD), in accordance with current clinical and legal frameworks.
- Stock control
Experience
Essential
- Working within primary care
Person Specification
Qualifications
Essential
- Health Care Assistant care certificate (Primary Care
- Phlebotomy
- Chronic disease reviews such as hypertension, diabetic foot checks etc
- NHS Health Checks (including new patient and learning disability reviews)
- Wound care and dressings
- ECGs
- Urine testing and analysis
- Immunisations (administered under a Patient Specific Direction)
Desirable
- Competent in the administration of intramuscular and subcutaneous injections, including B12, shingles, and RSV vaccines, under a Patient Specific Direction (PSD), in accordance with current clinical and legal frameworks.
- Stock control
Experience
Essential
- Working within primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
