Job summary
Luson Surgery, Wellington, Somerset TA21 8AG.
Part-Time GP Receptionist.
Full training is provided.
Between 20 and 23 hours per week plus holiday & sickness cover.
Total hours to be confirmed.
There is a requirement to work outside of surgery hours from 6.30pm until 8pm two evenings per week.
Salary dependent on experience.
Main duties of the job
The following are the core responsibilities of the receptionist role:
- Maintaining and monitoring the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transfer calls or deal with the callers request appropriately
- Signpost patients to the correct service
- Data entry of new and temporary registrations
- Input data into the patients healthcare records
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested.
About us
This is an exciting opportunity to join a dedicated and elite team.A high standard of patient care is our utmost priority together with the work-life balance of our GPs and staff.This is a chance for a like-minded individual to join us in making our excellent service available to the wider community in Wellington and the surrounding rural area.
Luson Surgery now has five doctors, well supported by two prescribing Nurse Practitioners and two Clinical Pharmacists.
Some facts:
- 6620 patients and growing
- Semi-rural and rural area
- Good CQC rating
- Member of Taunton Deane West PCN
Job description
Job responsibilities
Main duties of the job
The following are the core responsibilities of the receptionist role:
- Maintaining and monitoring the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transfer calls or deal with the callers request appropriately
- Signpost patients to the correct service
- Data entry of new and temporary registrations
- Input data into the patients healthcare records
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
Overview of your organisation
This is an exciting opportunity to join a dedicated and elite team.A high standard of patient care is our utmost priority together with the work-life balance of our GPs and staff.This is a chance for a like-minded individual to join us in making our excellent service available to the wider community in Wellington and the surrounding rural area.
Luson Surgery now has five doctors, well supported by two prescribing Nurse Practitioners and two Clinical Pharmacists.
Some facts:
- 6620 patients and growing
- Semi-rural and rural area
- Good CQC rating
- Member of Taunton Deane West PCN
Job description
Job responsibilities
Main duties of the job
The following are the core responsibilities of the receptionist role:
- Maintaining and monitoring the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transfer calls or deal with the callers request appropriately
- Signpost patients to the correct service
- Data entry of new and temporary registrations
- Input data into the patients healthcare records
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
Overview of your organisation
This is an exciting opportunity to join a dedicated and elite team.A high standard of patient care is our utmost priority together with the work-life balance of our GPs and staff.This is a chance for a like-minded individual to join us in making our excellent service available to the wider community in Wellington and the surrounding rural area.
Luson Surgery now has five doctors, well supported by two prescribing Nurse Practitioners and two Clinical Pharmacists.
Some facts:
- 6620 patients and growing
- Semi-rural and rural area
- Good CQC rating
- Member of Taunton Deane West PCN
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Computer literate
Desirable
- Qualified in Phlebotomy (not essential as full training will be provided).
Experience
Essential
- Experience as a receptionist is essential
- Customer service experience is essential
- Experience in administration is essential
Desirable
- Experience as a receptionist in an NHS setting
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Computer literate
Desirable
- Qualified in Phlebotomy (not essential as full training will be provided).
Experience
Essential
- Experience as a receptionist is essential
- Customer service experience is essential
- Experience in administration is essential
Desirable
- Experience as a receptionist in an NHS setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
