Patient Services Team Member

Job summary

Sandy Health Centre is a medium sized teaching practice, based in the centre of Sandy, we offer plenty of opportunity to learn and develop your skills. We are looking for enthusiastic individuals with a willingness to learn and take on new tasks. There are countless opportunities when working in General Practice and there will be opportunities to use skills such as IT, Admin, Customer service and many others depending on the individual skill set.

Main duties of the job

To be responsible for undertaking a wide range of administrative and front-line desk duties and the provision of general support to the multidisciplinary team in providing an outstanding service to our patients. Duties can include but are not limited to, acting as a central point of contact in greeting and directing patients, patient registration, booking appointments, in various care settings, processing of information (electronic and hard copy), clinical coding, prescription queries, test results, and assisting patients as required. liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

About us

Sandy Health Centre located in Sandy Bedfordshire is a purpose built building looking after patients in the town and surrounding villages. We have circa 9,500 patients.

Our clinical team consists of 5 GP partners, 1 salaried GP, 1 physician associate, 1 Paramedic Practitioner, 1 advanced nurse practitioner, 2 nurses, 3 HCA's and phlebotomists. The clinical team is supported by a good admin team and dispensary staff. We also receive PCN staff support for our team and patients, as part of Sandhills PCN which covers 3 practices 2 in Sandy and 1 in Biggleswade we work closely with each other to improve patient care.

We work well as a team to offer excellent medical care to our patients and to support each during the working day.

The NHS pension scheme is available to all employees.