Reception Administrator including Weekends

Job summary

The post holder's primary responsibility is to act as a Receptionist to the Extended Access Service (EAS) and QHS GP Care Home Service based at Spa Medical Centre,and New Mill Street Surgery,

In addition the post holder will provide administrative support to other services provided by QHS, as agreed with the Service Manager.

The EAS is a service, which opened in April 2015, where local GP practices that are members of QHS book their own patients in for either urgent (same day or next day) appointments or routine appointments. The post holder will be expected to liaise closely with member practices.

The post holder will be expected to cover reception, meet and greet patients and handle their queries. It is the role of the Reception Administrator to assist the patients in the easiest possible way to see the GP/nurse or other health professional. Patient enquires must be handled courteously and efficiently and with an awareness of the needs of the patient. Accurate administration is important to ensure that the work of the practice is carried out efficiently and that complete records are maintained.

This advert may close early if QHS receive a large volume of applications.

Main duties of the job

Please see the attached job description and person specification for the full list of duties and responsibilities.

About us

Fourteen practices in north Southwark have come together as Quay Health Solutions (QHS) Community Interest Company to jointly deliver services that improve outcomes for our 205k registered patients.

As a GP Federation, QHS provides the building blocks for at scale service delivery and wider system integration through four neighbourhoods that are the delivery units of Primary Care Networks and Neighbourhoods, bringing together local health and care organisations (including social care, the voluntary sector and patient groups) to work collaboratively to deliver more joined up, patient-centred services.

Quay Health Solutions do not hold a Visa Sponsorship Licence.