Practice Administrator

Churchmere Medical Group

This job is now closed

Job summary

We are a forward thinking GP Practice in a semi-rural location.

We are looking to recruit a reliable and hard-working administrator.

The ideal candidate will have excellent communication skills, competent IT skills and be able to work independently and as part of a team.

This will be a permanent position either full or part time, this can be discussed with the successful candidate at interview.

Main duties of the job

To provide general admin support to the Practice Performance lead. Dealing with patient registrations and deductions as well as patient recalls for regular check ups and investigations including annual reviews.

About us

You will be part of a large team made up of 7 GP Partners, 1 Managing Partner, 7 Salaried GP's, 2 Healthcare Assistants, 11 Practice Nurses and one Mental Health Nurse Practitioner.

Our Non-clinical team is made up of our Management Team, Dispensary, Patient Services Advisors, Performance Team and Administration/Secretarial Team.

We also have a Medicines Management team consisting of our Practice Pharmacist, Pharmacy Technicians, Prescriptions Administrator and Medicines Management Administrators.

We are a social bunch at Churchmere and we like to meet when we can, whether it be boat racing on the mere, walks or celebrations!

Date posted

15 August 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0901-23-0008

Job locations

Doctors Surgery

Trimpley Street

Ellesmere

Shropshire

SY12 0DB

Bridgewater Family Medical Practice

Bridgewater Street

Whitchurch

Shropshire

SY13 1QH

Job description

Job responsibilities

Job Summary:

Assist the Practice Performance Lead in the monitoring of QOF, PH Targets and Enhanced Services.

Provide general assistance to the Practice team and project a positive and professional image to patients.

Duties and Responsibilities:

The duties and responsibilities to be undertaken by the practice performance administrator may include any or all of the items in the following list. Duties may be varied from time to time under the direction of your line Manager/Managing Partner, dependent on current and evolving Practice workload and staffing levels:

GP Contract: QOF (Quality and Outcomes Framework) and Enhanced Services:

Maintain up to date knowledge of the GP contract requirements, currently QOF, Enhanced Services and associated read codes

Assist in monitoring the Practices performance against QOF compliance and liaise with the Practice Performance Lead to address any areas of potential or actual under performance

Monitor compliance with enhanced services and ensure the claims process is adhered to

Run searches and prepare clinical information for audit and review by the clinical team

Support and work with the clinical team to identify areas for improvement in data quality

Assist the clinical team with the capturing of patient related data through the creation of templates and forms

Support the team in identifying and targeting patients for assessment and treatment ensuring invites are made in a timely and appropriate manner

Within defined protocols enter and amend clinical read codes in patient clinical records

Patient Call/Recall for chronic disease and medication reviews.

Conduct searches on the clinical system to identify patients needing review and/or investigations, ensuring invites are made in a timely and appropriate manner via telephone or letter and accurately read coded within the patient clinical record

Ensure patients on recall registers are followed up and reminded of the needed review and/or investigation.

Support the programme of recall to ensure workload across the financial year is as balanced as possible

General admin:

Liaising with patients, secondary care and other healthcare providers.

Pro-active in using his/her own initiative within the parameters of the job description

Undertake any other additional duties appropriate to the post as requested by your line Manager, the Partners or the Practice Manager.