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Garden Lane Medical Centre

Medical Receptionist

The closing date is 30 May 2025

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Job summary

We are looking for a motivated, enthusiastic, medical receptionist to join our reception team. Contracted hours would be 26.5 hours per week between 8am and 6.30pm- (set hours to be confirmed) plus the option of additional hours to cover staff absences.

Main duties of the job

Main duties are - meeting and greeting patients, booking patients in from triage, answering the telephone, processing prescription requests, registering new patients, deducting patients. The role includes a variety of admin tasks.

About us

Garden Lane Medical Centre is a busy Chester City Centre Practice with a friendly team of 7 doctors, 6 nurses, healthcare assistant, GP Assistant and phlebotomist. There is a large, extremely helpful team of administration staff.

Details

Date posted

21 May 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0894-25-0000

Job locations

Garden Lane Medical Centre

19 Garden Lane

Chester

CH1 4EN


Job description

Job responsibilities

Principle responsibilities

Open and prepare the surgery for start of day

Work to reception protocols and procedures

Reception and routing of patients on arrival

Make appointments using the booking system either face to face or on the telephone

Book patients in from Patchs triage

Book requests for home visits

Process all requests for repeat prescriptions

Complete actions received on EMIS tasks, Docman and Lab Test Due report

Produce letters to send to patients using templates where required

Add registrations for new patients onto EMIS and update patient information

Run reports for home visits, contacts and deductions

Process payments from card/cash/cheques making necessary book entries

Distribute incoming mail and prepare outgoing mail and transport to post office

Action emails received in the reception mailbox

Maintain a tidy waiting room and reception area for incoming colleagues and replenish stocks in clinical rooms

Complete end of day checks

Job description

Job responsibilities

Principle responsibilities

Open and prepare the surgery for start of day

Work to reception protocols and procedures

Reception and routing of patients on arrival

Make appointments using the booking system either face to face or on the telephone

Book patients in from Patchs triage

Book requests for home visits

Process all requests for repeat prescriptions

Complete actions received on EMIS tasks, Docman and Lab Test Due report

Produce letters to send to patients using templates where required

Add registrations for new patients onto EMIS and update patient information

Run reports for home visits, contacts and deductions

Process payments from card/cash/cheques making necessary book entries

Distribute incoming mail and prepare outgoing mail and transport to post office

Action emails received in the reception mailbox

Maintain a tidy waiting room and reception area for incoming colleagues and replenish stocks in clinical rooms

Complete end of day checks

Person Specification

Qualifications

Essential

  • GCSE in English and Maths Effective communication skills, both verbal and written

Desirable

  • Experience of working in a health care setting Knowledge of EMIS and other IT systems
Person Specification

Qualifications

Essential

  • GCSE in English and Maths Effective communication skills, both verbal and written

Desirable

  • Experience of working in a health care setting Knowledge of EMIS and other IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Garden Lane Medical Centre

Address

Garden Lane Medical Centre

19 Garden Lane

Chester

CH1 4EN


Employer's website

https://www.gardenlanemedicalcentre.co.uk (Opens in a new tab)

Employer details

Employer name

Garden Lane Medical Centre

Address

Garden Lane Medical Centre

19 Garden Lane

Chester

CH1 4EN


Employer's website

https://www.gardenlanemedicalcentre.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Executive Administration Assistant

Emma Fay

emma.fay2@nhs.net

01244346677

Details

Date posted

21 May 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0894-25-0000

Job locations

Garden Lane Medical Centre

19 Garden Lane

Chester

CH1 4EN


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