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Vista Road Surgery

Receptionist

Information:

This job is now closed

Job summary

We are looking for an experienced receptionist to join our friendly team working 20 hours per week , working days will be Wednesdays & Fridays

Main duties of the job

Main Duties and Responsibilities:

  • Greet Patients
  • Register patients according to established protocols.
  • answer incoming calls and deal with inquiries
  • using care navigation skills and direct patients to appropriate clinician/service.
  • Schedule patient appointments.
  • Emis web
  • PATCH'S
  • Docman 10
  • Footfall
  • EPS prescriptions
  • ensure reception area is kept tidy.
  • safeguard patient privacy and confidentiality at all times.

About us

We are a friendly team consisting of 5 GP Partners consisting of 3 male and 2 female Doctors, 1 Mental Health practitioner, inhouse Physiotherapist, 3 practice nurses, 1 HCA and a GP assistant.

We are a training practice so we have Trainee F2 Doctors and medical students at the practice.

Prescription Clerk, Reception team and Admin team.

Details

Date posted

02 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0891-25-0001

Job locations

Vista Road

Newton-le-willows

Merseyside

WA12 9ED


Job description

Job responsibilities

We are looking for an Experienced Receptionist who is a team player and who has excellent communication skills and be able to listen effectively.

Main Job tasks , Duties and responsibilities:

  • Answer telephone , screen and direct calls.
  • Take and relay messages.
  • Provide information to callers.
  • greet persons entering the building.
  • direct persons to correct destination.
  • deal with queries from public and patients.
  • monitor visitor access and maintain security awareness.
  • provide general administrative and clerical support.
  • Schedule appointments using Emis Web.
  • Patchs, Patient access and NHS App - to deal with and promote to patients.
  • process prescription requests via EPS.
  • Keyboard skills
  • Excellent telephone manner.
  • For further Information or any questions on the role please email
  • Tracy.Hines@sthelensccg.nhs.uk

Job description

Job responsibilities

We are looking for an Experienced Receptionist who is a team player and who has excellent communication skills and be able to listen effectively.

Main Job tasks , Duties and responsibilities:

  • Answer telephone , screen and direct calls.
  • Take and relay messages.
  • Provide information to callers.
  • greet persons entering the building.
  • direct persons to correct destination.
  • deal with queries from public and patients.
  • monitor visitor access and maintain security awareness.
  • provide general administrative and clerical support.
  • Schedule appointments using Emis Web.
  • Patchs, Patient access and NHS App - to deal with and promote to patients.
  • process prescription requests via EPS.
  • Keyboard skills
  • Excellent telephone manner.
  • For further Information or any questions on the role please email
  • Tracy.Hines@sthelensccg.nhs.uk

Person Specification

Experience

Essential

  • Experience in working in a GP Surgery is essential

Desirable

  • Knowledge of Emis Web is desirable , but training will be given on this system if another clinical system has been used in current role.

Qualifications

Essential

  • Previous experience of working within a GP Surgery is essential.
Person Specification

Experience

Essential

  • Experience in working in a GP Surgery is essential

Desirable

  • Knowledge of Emis Web is desirable , but training will be given on this system if another clinical system has been used in current role.

Qualifications

Essential

  • Previous experience of working within a GP Surgery is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Vista Road Surgery

Address

Vista Road

Newton-le-willows

Merseyside

WA12 9ED


Employer's website

https://www.vistaroadsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Vista Road Surgery

Address

Vista Road

Newton-le-willows

Merseyside

WA12 9ED


Employer's website

https://www.vistaroadsurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Reception Manager

Tracy Hines

Tracy.Hines@sthelensccg.nhs.uk

01925221457

Details

Date posted

02 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0891-25-0001

Job locations

Vista Road

Newton-le-willows

Merseyside

WA12 9ED


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