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Vista Road Surgery

Receptionist

Information:

This job is now closed

Job summary

We are looking for an experienced receptionist to join our friendly team.

we will consider both full time and part time hours ( to be discussed at interview)

Main duties of the job

Main Duties and Responsibilities:

  • Greet Patients
  • Register patients according to established protocols.
  • answer incoming calls and deal with inquiries
  • using care navigation skills and direct patients to appropriate clinician/service.
  • Schedule patient appointments.
  • Emis web
  • PATCH'S
  • Docman 10
  • Footfall
  • EPS prescriptions
  • ensure reception area is kept tidy.
  • safeguard patient privacy and confidentiality at all times.

About us

we are a friendly team consisting of 5 GP Partners consisting of 3 male and 2 female Doctors, 2 Mental Health practitioners, inhouse Physiotherapist, 3 practice nurses, 1 HCA and 2 GP assistants.

We are a training practice so we have Trainee F2 Doctors and medical students at the practice.

Prescription Clerk, Reception team and Admin team.

Details

Date posted

28 February 2024

Pay scheme

Other

Salary

£11 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0891-24-0000

Job locations

Vista Road

Newton-le-willows

Merseyside

WA12 9ED


Job description

Job responsibilities

We are looking for someone who is a team player and who has excellent communication skills and be able to listen effectively.

We will consider full( 37 hours) and part time hours ( 16) .

Main Job tasks , Duties and responsibilities:

  • Answer telephone , screen and direct calls.
  • Take and relay messages.
  • Provide information to callers.
  • greet persons entering the building.
  • direct persons to correct destination.
  • deal with queries from public and patients.
  • monitor visitor access and maintain security awareness.
  • provide general administrative and clerical support.
  • Schedule appointments using Emis Web.
  • Patchs, Patient access and NHS App - to deal with and promote to patients.
  • process prescription requests via EPS.
  • Keyboard skills
  • Excellent telephone manner.
  • For further Information or any questions on the role please email
  • Tracy.Hines@sthelensccg.nhs.uk

Job description

Job responsibilities

We are looking for someone who is a team player and who has excellent communication skills and be able to listen effectively.

We will consider full( 37 hours) and part time hours ( 16) .

Main Job tasks , Duties and responsibilities:

  • Answer telephone , screen and direct calls.
  • Take and relay messages.
  • Provide information to callers.
  • greet persons entering the building.
  • direct persons to correct destination.
  • deal with queries from public and patients.
  • monitor visitor access and maintain security awareness.
  • provide general administrative and clerical support.
  • Schedule appointments using Emis Web.
  • Patchs, Patient access and NHS App - to deal with and promote to patients.
  • process prescription requests via EPS.
  • Keyboard skills
  • Excellent telephone manner.
  • For further Information or any questions on the role please email
  • Tracy.Hines@sthelensccg.nhs.uk

Person Specification

Experience

Desirable

  • Experience of working in a GP Practice.

Qualifications

Essential

  • Previous experience of working within a GP Surgery is essential.
  • Knowledge of Emis Web is essential
Person Specification

Experience

Desirable

  • Experience of working in a GP Practice.

Qualifications

Essential

  • Previous experience of working within a GP Surgery is essential.
  • Knowledge of Emis Web is essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Vista Road Surgery

Address

Vista Road

Newton-le-willows

Merseyside

WA12 9ED


Employer's website

https://www.vistaroadsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Vista Road Surgery

Address

Vista Road

Newton-le-willows

Merseyside

WA12 9ED


Employer's website

https://www.vistaroadsurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Office/Reception Manager

Tracy Hines

Tracy.Hines@sthelensccg.nhs.uk

01744624128

Details

Date posted

28 February 2024

Pay scheme

Other

Salary

£11 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0891-24-0000

Job locations

Vista Road

Newton-le-willows

Merseyside

WA12 9ED


Privacy notice

Vista Road Surgery's privacy notice (opens in a new tab)