Pharmacy Technician

Job description

Job responsibilities

The role is to support the Practice based Clinical Pharmacists to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

The post holder will work as part of a multi-disciplinary team and support all Practice staff to develop and improve processes. Innovative ideas are welcomed, and excellent communication skills, enthusiasm and motivation are essential skills for a successful candidate. A key part of the role will be dealing with daily medication requests and queries and communicating with patients and Community Pharmacies.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the Practices in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

Access to all Practice clinical computer systems is available from each Practice site. Please note that there is no free parking at the Great Pulteney Street site. This is an on-site post, although some remote working may be possible with prior agreement. The Bathampton site has on street parking and Disabled facilities.

PLEASE NOTE THAT THERE IS A REQUIREMENT TO COMPLETE A 1-YEAR TRAINING PROGRAM WITH CPPE

Main Duties and Responsibilities

Manage incoming medication requests and queries, e.g. from Patients, Pharmacies, Care Homes etc.

Assisting the Practice admin team/s with medication queries.

Liaise with patients to resolve queries and support their use of medication

Contribute towards improvement of prescribing processes in general practice

Promotion of electronic repeat dispensing and online ordering

Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation

Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes

Handle (function specific?) information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct

To utilise GP practice clinical systems to conduct prescribing audits

To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

Support the role of the Clinical Pharmacist on the delivery of the new Primary Care Networks specification model

Where applicable, contribute/participate in practice meetings, patient participation groups, and other meetings to improve engagement of the role of pharmacy technician and to promote issues relevant to prescribing and medicines optimisation

To be responsible for the organisation and planning of own workload to meet set deadlines

To undertake learning and development to maintain the required knowledge and skills for practice based work

To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change

Person Specification

Qualifications

Essential

• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Desirable

• Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics
• Completed CPPE PCPEP or MOCH pathway

Experience

Essential

• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Pulteney Practice

Address

Bathampton Surgery

29 Holcombe Lane

Bathampton

Bath

BA2 6UL

Employer's website

https://www.pulteney.co.uk/ (Opens in a new tab)