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Pimlico Health @ The Marven

PCN Business Manager

The closing date is 16 January 2026

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Job summary

Our Primary Care Network (PCN) Manager will play a central role in the establishment, development, and growth of a new and emerging PCN. Working closely with the Clinical Directors and Practice Managers, the post-holder will provide leadership, coordination, and operational support to help the Network mature, build effective systems, and deliver its contractual and strategic objectives.

This is a hands-on and developmental role, requiring flexibility and initiative. The PCN Manager will help embed good governance, establish financial and reporting processes, support collaboration between member practices, and develop relationships with key partners across the wider health and care system.

Main duties of the job

Job Summary:

Support the establishment and development of a new and evolving PCN.

Work with Clinical Directors to put in place proportionate governance, operational, and financial systems.

Coordinate PCN activity to support delivery of contractual requirements and agreed priorities.

Support collaboration between member practices.

Act as a key point of contact for Partners and Stakeholders.

Provide regular reports and updates to the PCN Board/Clinical Directors.

Key Responsibilities:

PCN development and leadership support.

Operational Coordination

Governance and Quality

Finance and Contract Support

Relationship and stakeholder management

Equality, diversity, and inclusion

Personal and professional development

Safety, health and wellbeing

Confidentiality and information governance

About us

We are proud to introduce Westminster Living Well (WLW). Founded by Dr Sheila Neogi, Dr Mona Vaidya and Dr Francesca Olay, this new Primary Care Network is dedicated to supporting healthier lives across South Westminster. By combining local knowledge, a myriad of experience and an emphasis on collaborative working, Westminster Living Well offers a more joined-up, accessible, and personalised care close to home. Our focus is on prevention, wellbeing, and providing the right support at the right time to help our community thrive.

This newly formed PCN consists of three Practices - Kings College Health Centre, Pimlico Health @ The Marven, and Belgrave Medical Centre - and will be supporting almost 50,000 patients across Westminster, Pimlico, Victoria, Belgrave and Belgravia - as well as the students and staff of Kings College Universtity.

Details

Date posted

31 December 2025

Pay scheme

Other

Salary

£70,000 to £79,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A0859-25-0009

Job locations

Pimlico Health @ The Marven

46-50 Lupus Street

London

SW1V 3EB


Kings College Health Centre

Bush House, 3rd Floor, South East Wing, 300 The Strand

London

WC2B 4PJ


Belgrave Medical Centre

13 Pimlico Road

London

SW1W 8NA


Job description

Job responsibilities

Key Responsibilities and Duties

PCN Development, Leadership, and Strategy

Support the Clinical Directors and PCN Board to define the PCN's purpose, priorities, and ways of working

Assist in the development of a realistic PCN business and development plan

Support responses to national and local policy and contractual requirements

Identify early opportunities for service development, workforce expansion, and shared initiatives

Operational Coordination

Coordinate day-to-day PCN activity to support smooth operation across member practices

Support the establishment of effective meeting, decision-making, and communication processes

Organise PCN meetings, including agendas, papers, minutes, and action logs

Support maintenance of the PCN risk register and business continuity arrangements

Assist with data collection, monitoring, and reporting

Governance and Quality

Support development and implementation of appropriate governance frameworks

Ensure PCN activity aligns with the Network Agreement and agreed policies

Support compliance with GDPR, information governance, and statutory requirements

Promote a culture of quality improvement and learning

Finance and Contract Support

Support establishment and oversight of PCN financial processes and controls

Assist with monitoring income and expenditure and identifying risks or variances

Support accurate and timely submission of claims and returns

Assist with budget planning and forecasting alongside Clinical Directors

Relationship and Stakeholder Management

Support engagement and collaboration between member practices

Build relationships with partners including ICBs and voluntary sector organisations

Act as a coordination point for PCN communications

Support development of a shared PCN culture and identity

Equality, Diversity, and Inclusion

Promote equality, diversity, and inclusion in PCN activities

Treat patients, colleagues, and partners with dignity and respect

Support appropriate patient involvement and engagement

Personal and Professional Development

Participate in appraisal and development processes

Take responsibility for ongoing learning and development

Complete statutory and mandatory training

Safety, Health, and Wellbeing

Promote a safe and healthy working environment

Support identification and management of risks

Act in accordance with health and safety guidance

Confidentiality

Maintain confidentiality at all times

Support compliance with information governance and GDPR requirements

Additional Information

This job description reflects the needs of a new and developing PCN. As the Network matures, the scope and focus of the role may evolve in line with PCN priorities and capacity. The post-holder may be required to undertake other reasonable duties as agreed with Clinical Directors and PCN Board.

Job description

Job responsibilities

Key Responsibilities and Duties

PCN Development, Leadership, and Strategy

Support the Clinical Directors and PCN Board to define the PCN's purpose, priorities, and ways of working

Assist in the development of a realistic PCN business and development plan

Support responses to national and local policy and contractual requirements

Identify early opportunities for service development, workforce expansion, and shared initiatives

Operational Coordination

Coordinate day-to-day PCN activity to support smooth operation across member practices

Support the establishment of effective meeting, decision-making, and communication processes

Organise PCN meetings, including agendas, papers, minutes, and action logs

Support maintenance of the PCN risk register and business continuity arrangements

Assist with data collection, monitoring, and reporting

Governance and Quality

Support development and implementation of appropriate governance frameworks

Ensure PCN activity aligns with the Network Agreement and agreed policies

Support compliance with GDPR, information governance, and statutory requirements

Promote a culture of quality improvement and learning

Finance and Contract Support

Support establishment and oversight of PCN financial processes and controls

Assist with monitoring income and expenditure and identifying risks or variances

Support accurate and timely submission of claims and returns

Assist with budget planning and forecasting alongside Clinical Directors

Relationship and Stakeholder Management

Support engagement and collaboration between member practices

Build relationships with partners including ICBs and voluntary sector organisations

Act as a coordination point for PCN communications

Support development of a shared PCN culture and identity

Equality, Diversity, and Inclusion

Promote equality, diversity, and inclusion in PCN activities

Treat patients, colleagues, and partners with dignity and respect

Support appropriate patient involvement and engagement

Personal and Professional Development

Participate in appraisal and development processes

Take responsibility for ongoing learning and development

Complete statutory and mandatory training

Safety, Health, and Wellbeing

Promote a safe and healthy working environment

Support identification and management of risks

Act in accordance with health and safety guidance

Confidentiality

Maintain confidentiality at all times

Support compliance with information governance and GDPR requirements

Additional Information

This job description reflects the needs of a new and developing PCN. As the Network matures, the scope and focus of the role may evolve in line with PCN priorities and capacity. The post-holder may be required to undertake other reasonable duties as agreed with Clinical Directors and PCN Board.

Person Specification

Experience

Essential

  • Significant experience in Healthcare Management (ideally in Primary Care).
  • Strong background in financial and operational management.
  • Strong background in contract and performance management (including DES and PCN specifications).
  • Experience working across multiple GP Practices.
  • Proven leadership skills.
  • Strong understanding of governance and compliance.
Person Specification

Experience

Essential

  • Significant experience in Healthcare Management (ideally in Primary Care).
  • Strong background in financial and operational management.
  • Strong background in contract and performance management (including DES and PCN specifications).
  • Experience working across multiple GP Practices.
  • Proven leadership skills.
  • Strong understanding of governance and compliance.

Employer details

Employer name

Pimlico Health @ The Marven

Address

Pimlico Health @ The Marven

46-50 Lupus Street

London

SW1V 3EB


Employer's website

https://www.pimlicohealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Pimlico Health @ The Marven

Address

Pimlico Health @ The Marven

46-50 Lupus Street

London

SW1V 3EB


Employer's website

https://www.pimlicohealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Westminster Living Well Practice Manager

Benjamin Bowers

b.bowers2@nhs.net

07809669165

Details

Date posted

31 December 2025

Pay scheme

Other

Salary

£70,000 to £79,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A0859-25-0009

Job locations

Pimlico Health @ The Marven

46-50 Lupus Street

London

SW1V 3EB


Kings College Health Centre

Bush House, 3rd Floor, South East Wing, 300 The Strand

London

WC2B 4PJ


Belgrave Medical Centre

13 Pimlico Road

London

SW1W 8NA


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